Vip Relations Executive

3 weeks ago

London, United Kingdom Inspiring Interns & Graduates Full time

The opportunity:
We are seeking a motivated, energetic VIP Relations Executive to help drive awareness, cement demand and convert target audiences for its events and digital products.
This is a rare opportunity to join an ambitious team with an ethos on building success through collaboration with each other and with customers. We are looking for an individual whose personal values align with ours. These are:

- We dream big
- We treat each other like family
- We bring our whole hearts to work
- We deliver on our promises

Our values set us apart from others. We lead by example by creating an inclusive environment, that empowers our team, business and community to thrive. We are guided by our vision of improving commercialisation journeys for every biotech working in advancedtherapies, and when you work with us, your voice will play a key role in helping us work towards this.
If these values sound like you, and is a culture that you’d enjoy being part of, then we’d love to hear from you.
We were originally an events business, but now changing direction and transitioning into a content first, member network in order to help us grow our year round presence and reach into the biotech market. The VIP Relations Executive will help us grow our reachinto new biotech audiences, taking them through the customer value journey and turning them into brand advocates.
You will be confident, personable and self-motivated with a passion for building strong relationships. Curious, with a strong drive to meet targets consistently.
Key responsibilities:

- Meet or succeed yearly and monthly targets (revenue, and participation) by working with the Head of Marketing to implement a year-round strategy to develop relationships with new biotech, utilising our product suite to recommend solutions that meet objectivesand solves their pain points
- Work with Head of Marketing to devise and implement a strategic led VIP program for events
- Build new business accounts and grow and engage the database through prospecting efforts; sourcing contact details by leveraging data platforms i.e Zoom info, LinkedIn Sales Navigator, etc.
- Feed new data into the biotech universe from your own research
- Develop a strong understanding of the competitor landscape and utilise these opportunities as a source of leads
- Work with Head of Community and Marketing Operations to expand key customer engagement through cross-selling
- Work closely with the event sponsors to maximise the participation of their clients in the event.
- Track registration and engagement across the brand from key customers and work with the Head of Marketing to produce contingency plans where necessary to meet target revenue and community development goals
- Meet and greet your clients onsite at the events, offering a best-in-class customer service experience at events and participating in networking/social program
- Own select key and new business accounts
- Send regular reports to the team
- Investigating and resolving any paint points or complaints that arise from key clients and escalating enquiries to the appropriate team, when necessary
- Assisting customers with registration or account creation
- Passing customer feedback onto the product or sales team to improve the organisation’s offerings
- Work with Marketing to manage customer service sheet in order to keep an accurate record of event participants

Knowledge, skills, attributes and behaviours:

- Excellent interpersonal skills and phone manner
- Excellent time management skills and the ability to work under pressure and deliver to timescales.
- Hardworking and diligent.
- Proven ability to use initiative when required and to go 'above and beyond' in order to deliver excellent customer service.
- Experience in building relationships and working with C level executives
- Life science knowledge preferable
- Experience selling delegate places and account managing clients for B2B events in a high volume and fast paced environment
- Ability to generate business leads through primary and secondary research and to prioritise leads to maximise revenue generation by using initiative
- Highly personable with the ability to build positive client relationships
- Self-motivated and determined with a strong sense of personal accountability
- Innovative, and willing to challenge the way things have always been done
- Salesforce knowledge is preferable

  • VIP Relations Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Stonor Recruitment Full time

    **Job Description**We are Stonor Recruitment, a leading consultancy in the creative sector, and we are looking for a highly skilled VIP Relations Coordinator to join our team.This is a fantastic opportunity to work with a renowned portfolio of VIP creative talent, forging strong relationships and securing meaningful partnerships, appearances, and managing...

  • VIP Client Relations Specialist

    4 weeks ago

    London, Greater London, United Kingdom Emilia Wickstead Full time

    Job Description: We are seeking a highly experienced and dynamic Retail Luxury VIP Sales Manager to lead and manage our VIP sales operations within a premier luxury retail environment.This role involves planning and executing business strategies, encompassing strategic partnerships, CRM and other initiatives. You will drive prestige portfolio through the...

  • Senior Marketing Executive

    1 month ago

    London, Greater London, United Kingdom Informa Group Plc. Full time

    About the RoleThe successful candidate will have excellent interpersonal and relationship management skills, with the ability to network with senior industry figures. You will work closely with the Audience Marketing and Production teams to grow the VIP audience and adapt messaging for VIPs attending the event.

  • VIP Guest Relations Manager

    1 week ago

    London, United Kingdom Gymkhana Full time

    JKS Restaurants is on the lookout for a dedicated and dynamic VIP Guest Relations Manager to become an integral part of our esteemed team at 2 Michelin starred Gymkhana.This vital position is focused on providing an unparalleled dining experience for our VIP guests and members, ensuring they feel valued and catered to at every visit. The ideal candidate will...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom Hilton Full time

    Check-in into a world of opportunities **WELCOME TO A WORLD OF OPPORTUNITIES - **No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training,...

  • Ticketing Executive, Vip Nation

    3 weeks ago

    London, United Kingdom LiveNation Full time

    **Company**: Live Nation **Department**:VIP Nation Europe **Location**:London **Reports to**:Senior Ticketing Manager **Working Hours**: 40 Hours per week **Role Description** VIP Nation (UK) provides VIP package solutions to, festivals and domestic tours. The VIP Nation team works alongside the event organisers to develop VIP concepts and products to...

  • Guest Relations Executive

    3 weeks ago

    London, United Kingdom Pan Pacific London Full time

    **ABOU**T THE ROLE** The Guest Relations Executive will work closely and collaboratively with all departments but most specifically In-room Dining, Reception and Housekeeping in order to ensure that our guests will enjoy the best that we can offer. As a Guest Relations Executive you will be part of a highly engaged team who aims for excellence with every...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom Pan Pacific London Full time

    **ABOU**T THE ROLE** The Guest Relations Executive will work closely and collaboratively with all departments but most specifically In-room Dining, Reception and Housekeeping in order to ensure that our guests will enjoy the best that we can offer. As a Guest Relations Executive you will be part of a highly engaged team who aims for excellence with every...

  • Vip IT Support

    2 weeks ago

    London, United Kingdom STR Group Limited Full time

    **VIP IT Support - London Based - Up to £35,000**_ Are you looking for a truly unique opportunity to work with an exclusive VIP client in the London area? - Skills and Experience:_ - Excellent working knowledge of Apple and Android mobile devices - Experience with Microsoft Exchange and Office 365 - Experience with in-home entertainment facilities such as...

  • Vip Reservations Executive

    2 weeks ago

    London, United Kingdom Travel Trade Recruitment Full time

    Are you an VIP Reservations Executive? Do you want to work with a global brand than delivers reservation services for luxury independent hotels around the world? Then this role might be for you! We are looking for a VIP Reservations Executive to join ourclient who are based in Southwest London. - Process reservations from by mail, telephone, or central...

  • Guest Relations Executive

    3 weeks ago

    London, United Kingdom Marriott Grosvenor Square Full time

    We are on the look for a Guest Relations Executive to join us at Marriott Grosvenor square London. Ideally, you will be a Receptionist in a hotel looking for the next step. You will LOVE saving the day, creating memories, looking to create unique experiences and will give 100% to each VIP guest you are connected to. Building relationships and problem...

  • VIP Reservations Expert

    1 month ago

    London, Greater London, United Kingdom Strong Recruitment Full time

    As a VIP Reservations Expert, you will play a crucial role in delivering exceptional service to our clients. Your primary responsibility will be to work with international travel clients and UK-based suppliers to create bespoke experiences for VIPs and luxury clients visiting the UK.Main Tasks:Build and maintain strong partnerships with international tour...

  • Guest Relations Executive

    3 weeks ago

    London, United Kingdom Marriott Grosvenor Square Full time

    We are on the look for a Guest Relations Executive to join us at Marriott Grosvenor square London. Ideally, you will be a Receptionist in a hotel looking for the next step. You will LOVE saving the day, creating memories, looking to create unique experiences and will give 100% to each VIP guest you are connected to. Building relationships and problem...

  • VIP Mobility Specialist

    4 weeks ago

    London, Greater London, United Kingdom Alchemy Global Talent Solutions Full time

    Job Description:We are seeking an experienced VIP Mobility Specialist to join our Alchemy Global Talent Solutions team. This role will cater to VIP and high-net-worth individuals, providing high-touch global mobility and destination services to ensure a seamless relocation experience.As a VIP Mobility Specialist, you will oversee the relocation journey from...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom Hilton Full time

    **Conrad London St James **is in the centre of London and one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world. Located in the heart of Westminster, the new outlets within the hotel will offer its teams the opportunity to join one of...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom Hilton Full time

    **Salary PS27,000/year** **Conrad London St James**is in the centre of London and one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world. Located in the heart of Westminster, the new outlets within the hotel will offer its teams the...

  • Senior Public Relations Executive

    7 months ago

    London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...

  • Senior Business Travel Consultant

    3 weeks ago

    London, United Kingdom C&M Executive Recruitment Full time

    **Senior business travel consultant - VIP team**: - Homeworker Required for this expanding TMC. They are looking for 1 experienced sabre trained business travel consultants who has worked on VIP accounts to work Monday to Friday between 8am and 6pm, 37.5 hours per week and will pay between 34/38k + benefits including 25 days holidays. **Senior business...

  • Vip Luxury Travel Consultant

    3 weeks ago

    London, United Kingdom C&M Executive Recruitment Full time

    **VIP luxury travel consultant**: - Required for this expanding travel company based in a great location in central London. They are looking for an experienced luxury travel consultant with amazing luxury destination product knowledge and will pay up to £35,000 + up to £10,000 bonus and benefits. **VIP luxury travel consultants duties**: - Visiting...

  • Executive Technology Vip Support

    3 weeks ago

    London, United Kingdom Citi Full time

    Enthusiastic about learning new technologies and is flexible in their approach to supporting our executive population. - Helps research and implement new technology in collaboration with the banks Product and Engineering technology partners. - Collaborates effectively with internal technology organizations, external vendors and suppliers and service...