Head of Network Governance
3 weeks ago
At Onebright, we connect individuals with outstanding therapists, providing every person with the best mental healthcare. Our mission is to create a brighter tomorrow by providing easy access to personalised, life changing mental health support.
We are committed to providing every person with the best mental healthcare through our expert clinicians and we combine evidence-based therapies through a world-class clinical team using cutting edge digital technology to support over 40,000 people a year.
We believe that everyone should have access to the right mental health treatment wherever and however they need it. Already the biggest provider of outpatient mental health care in the UK and Denmark, we are on a journey to become the leading mental health provider internationally.
The Network Clinical Governance Lead for Onebright will ensure our strategic clinical supply complies with our requirements to deliver clinically appropriate interventions which are in line with the instruction provided by NICE guidelines, evidence based best practice, and our quality framework.
Key Responsibilities
- Act as a role model for good professional practice, coaching and mentoring our network clinicians in working effectively within our boundaries whilst delivering excellent outcomes
- Ensure the relevant structures are in place to manage and monitor the clinical network, providing relevant feedback and opportunities for improvement
- Devise (where appropriate) and oversee clinical governance metrics to understand clinical outcomes and clinical performance of the clinical network providing reports and analysis as required
- Audit clinical issues/standards against the clinical governance & audit framework, ensuring effective clinical operational activity ie individual metrics on competency framework, drop out, DNA’s
- Provide direction on management of requests for change of modality within active treatment episodes/cycles and ensure there is a clear process in place
- Work closely with the Head of Partnerships, the broader network team and recruitment as appropriate to manage the quality aspects of strategic supply
- Ensure relevant processes and procedures are in place to monitor clinical supervision and CPD activities of the clinical network
- Oversee the relevant reporting and management of safeguarding and clinical incidents which occur within the clinical network
- Oversee the management of complaints investigations / resolutions, conducting root cause analysis of clinical network complaints as appropriate, ensuring that findings feed a cycle of continuous improvement
- Liaise with network clinicians to ensure that feedback in relation to clinical complaints is undertaken in a timely manner
- Ensure all concerns about clinical practice are robustly investigated and reported to the required governing/accrediting bodies
- Provide consultation and advice to senior clinical leadership and operational colleagues as required
To be successful in this role you will need to evidence and demonstrate your previous clinical experience:
- Must hold a Professional qualification in psychological therapies and registered with the relevant clnical body.
- Significant experience at a senior clinical level of managing the delivery and improvement of services within a complex and diverse organisation in the psychological and mental health environment.
- Demonstrates knowledge or experience of MH transformation
- Significant clinical experience at a senior level in the management of clinicians from a broad spectrum of backgrounds
- Demonstrates knowledge of a broad spectrum of clinical therapy deliveries and expected outcomes
We offer a comprehensive benefits pckage to support our employees,
- World Class CPD program to support your development and our own internal L&D platform for enquiring minds.
- Annual leave is 26 days + All Bank Holidays
- Additional Annual holiday for every year you are with us up to 5 extra days leave.
- Employee Assistance Program
- Private Company Pension
- Regular Clinical Team Building Events which are highly recommended.
- Rewards Gateway accessing Onebright discounted services and offers
- Technology package supplied to support you at home.
- Holiday Purchase Policy
- Refer a Clinician Scheme
Contact Details
**Salary**: £50,000.00-£60,000.00 per year
Schedule:
- Monday to Friday
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