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Maintenance Administrator

4 months ago

Belfast, United Kingdom Brook Design Hardware Ltd Full time

**Maintenance Administrator**

**Dunmurry**

**Full Time/Permanent**

**37.5 Hours (Mon-Fri)**

**-£24,000 basic salary**

Brookvent specialise in residential ventilation systems. As a leading UK manufacturer, we design, produce, and install a wide range of products, from market leading heat recovery ventilation units to high performance window vents.

Delivering exceptional Customer Service is a core commitment within the company and we’re looking for an experienced individual to join our busy Maintenance Team, helping us to meet the needs of our growing business.

**The Role**
- Scheduling maintenance works & coordinating a team of maintenance engineers.
- Synchronising engineers’ digital diaries for all maintenance works ensuring deadlines are met.
- Data management including generating, updating, and maintaining existing records.
- Tracking and recording parts ordered from suppliers with emphasis on required completion dates.
- Effectively communicating job status' to client.
- Generating statistics to communicate progress at management meetings.
- Liaising with engineers to ensure material stock levels are maintained.
- Acting as initial point of contact for enquiries and queries on behalf of installation co-ordinator.

**Key Skills**
- Previous experience in a customer facing role with an excellent customer service manner.
- Strong communication skills when liaising with tenants and clients.
- High Proficiency in Microsoft packages in particular MS Excel / outlook.
- Excellent record keeping.
- Well organised / able to work to deadlines and prioritise workload.
- Effective team member.
- Good work ethic to timekeeping and productiveness.
- Organised and self-motivated.
- Administrative experience within construction/social housing industry desirable but not essential.

**The Person**
- 2 Years+ Experience within a Customer Service setting.
- Proven ability to build relationships with customers.

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,000.00 per year

**Benefits**:

- Flexitime
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: BV_ma23*

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