Customer Service Advisor
2 weeks ago
**Do you have experience in Customer Support/Customer Service roles?**
**Are you confident using Excel spreadsheets?**
If so, this may be the role for you Reed are working with a return client who are on the hunt for Customer Support Advisors My client is looking for someone who is **available immediately** and can commit to the role on a **temporary basis**
**The role will include**:
- Generating weekly and monthly KPI reports
- Resolving customer issues quickly and efficiently
- Liaising with other departments in order to provide the best customer service
- Have excellent Excel, Word, PowerPoint & Outlook skills and be **confident in using spreadsheets**:
- Have **recent customer service experience** with good written & verbal maths and English
- Be able to work under pressure and prioritise own tasks
- Stay calm under pressure of deadlines to ensure accuracy is not lost in favour of speed
- Be willing to work on a **temporary** basis
- Be confident in dealing with internal and external customers in a polite and professional manner
- Ideally worked within a **call centre** or a customer facing role
Please note, this role is **100% office based **within a recently upgraded office due to exciting growth.
Salary between **£23,000 - £26,000 pro rata**. Mon to Fri **9:00 am-5:30pm**
- PLEASE NOTE THIS IS A TEMPORARY TO PERMANENT ROLE **_
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