Customer Service Administrator

1 month ago


StainesuponThames, United Kingdom Clarke Recruitment Solutions Full time

Our client in Staines is looking for a passionate Customer Service Administrator to join their growing team who provides the highest Customer support to a variety of Customers.

Some duties include:

- To provide a point of contact for customers and external enquirers, taking ownership of enquiries and responding with relevant information, ensuring high-quality customer service and a customer-orientated culture are maintained throughout.
- To progress defined administration tasks to completion in support of the approval cycle and in line with internal processes providing an efficient and professional service to all customers.
- To actively monitor, progress and resolve critical processes associated with the approval cycle and take effective action to resolve any overdue items through collaboration and liaison with relevant parties.

Skills our clients are looking for:

- Computer literate & good knowledge of Microsoft Office
- Good communication skills & interpersonal skills
- Manage own workload as appropriate to ensure deadlines are met
- Good organisation skills & ability to deal with multiple tasks
- Ability to work effectively with customers & people across a wide range of levels & responsibilities



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