Document Controller

3 weeks ago

Peterborough, United Kingdom Concept Technical Resources Full time

Well established company with great benefits package within the business support industry require a Document Controller for their Peterboutugh operation.

Main purpose of job
- Responsible for the collection, distribution and expediting of all documentation necessary to execute a new

equipment project. This documentation includes internally generated documents submitted to the client, client

comments and sub-supplier documentation.
- Develops and maintains a comprehensive filing system and computer database for all documents.
- Compiles and collates the Installation, Operating and Maintenance manuals for submission to the client at time

of equipment shipment.
- Drive continual improvement of the document management process to meet or exceed customer expecations

and to improve internal efficiences

Accountabilities
- Maintain and develop a standardised and structured approach to document management across business,

ensure this approach is diligently followed by all associates
- Transmittal of documents to clients and suppliers in a timely manner and subsequent monitoring of returned

documents
- Lead the expediting process via associates, clients, and suppliers to ensure document timescales are

understood and maintained
- Where required work with the proposals teams at early engagement to ensure Howden’s document control

preferences are understood and negotiated with the client
- Work with project managers to define the client document requirements including required dates and ownership
- Review customer specifications relating to specific document management requirements and ensure these are

understood and followed by the project teams during the lifespan of the projects.
- Provide training support where required to associates in the principles of document management
- Develop reports to support the document management process and provide key performance indicators to the

values streams and project teams
- Ensure adherence to health and safety standards in compliance with company policy to ensure safe working

environment.
- Interact and respond to all aspects of the Continuous Improvement.

Skills, knowledge & behaviours

Essential skills, knowledge & behaviours
- Commercial acumen / experience in dealing with clients and suppliers
- Confidence and experience to pro-actively solve problems, think laterally, and identify corrective actions
- Communication, negotiating, influencing and inter-personal skills, with the drive and commitment to achieve

project objectives
- Ability to work independently
- Computer literacy i.e. Word, Excel, PDF Editor
- Excellent Time Management Skills
- Excellent Communications skills (Written and Oral)
- Strong data organization and storage knowledge
- Ability to interpret customer specifications

**Requirements** Desirable skills, knowledge & behaviours
- Knowledge of Project Management practices
- Knowledge and understanding of project programs.
- Experience of ERP/MRP Systems
- A knowledge of and commitment to customer service, financial control, and engineering quality

**Benefits** Contributory Pension

Private Healthcare

Salary to £45,000

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