Freight Operations Coordinator

3 weeks ago


Dover, United Kingdom Kent Recruitment Bureau Full time

Are you knowledgeable in the pricing and processing of road, sea and air freight shipments?
Do you want to work for an established and thriving business that has been established for over 40 years? A business that will invest in your future and enable you to expand your expertise and talents?

Then you could be the person we are looking for

This is a rare opportunity to work for a firm who have a low staff turnover, promotional possibilities, offers great training and offers excellent benefits over and above the salary.

Permanent Full-Time 08:00 to 18:00 Mon -Fri

The Job

As the Freight Operations Coordinator, you’ll be processing and managing a range of European and UK road, sea and air freight shipments from start to finish. You will use your acquired skills to negotiate commercial pricing, place bookings, accurately raise shipping documentation and manage customer issues

The main duties of this role are:

- Managing road, sea and air freight booking processes with customers and suppliers.
- Obtaining and processing pricing enquiries for all forms of transport.
- Operating internal operations system, online booking and sales platforms, and customs documentation.
- Managing sales and cost reconciliation on a shipment-by-shipment basis.
- Raising accurate operational documentation such as AWBs, Bills of Lading, Certificates of Origin and EUR1s with great attention to detail.
- Conducting face-to-face customer meetings where required with specific objectives and results to achieve.

The experience you’ll need:

- The Freight Operations Coordinator has knowledge of processing road, sea and air shipments, ideally in a freight forwarding company, together with commercial pricing experience.
- Excellent relationship-building skills with both customers and suppliers to maximise all opportunities.
- Experience in identifying new business opportunities from your customer base and having the ability to upsell the services on offer.
- The ability to prioritise, organise & manage time efficiently is essential within a busy operations team.
- Attention to detail is essential for the production of shipping documents.



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