Safer Estates Risk Identification Officer

3 weeks ago

St Helens, United Kingdom Torus Group Full time

The Safer Estates Team support Torus tenants from the negative effects of nuisance, anti-social behaviour and other tenancy breaches, using a range of early intervention tools to combat nuisance within our communities across Liverpool, St Helens & Warrington. This role will provide a high quality first point of contact and triage service for Torus tenants who require support. Triaging cases allocated to the Safer Estates Team and through assessment and triage identify key risk factors for customers at risk of domestic abuse.

**This is an important role in which you will**:

- Triage cases received by the Safer Estates Team ensuring that Domestic Abuse isn’t being categorised and treated as Anti-Social Behaviour
- Complete relevant risk assessment tools (MeRIT/DASH) to assess the level of risk and safety factors
- Ensure that customers are referred to the appropriate service to receive support to ensure safety and minimise risk, including internal and external referrals
- You will ensure all information is input into the Case Management System for auditing and reporting purposes
- You will provide administrative support to the Safer Estates Team in relation to the Multi Agency Risk Assessment Conference (MARAC) across Liverpool, Warrington and St Helens
- You will represent Torus at MARAC

**To be successful in this role you will**:

- Have a track record of completing assessments and developing support plans with targets and outcomes for clients
- Have knowledge and experience of Safeguarding Practices and Procedures
- Have experience of crisis management, risk minimisation and of making decisions in difficult situations
- Have evidence of managing personal resilience when dealing with difficult situations and identifying mechanisms to deal with these

**What Can Torus Group Offer You**

We offer a modern workplace that is challenging, supportive and gives you room to grow your skills - along with a package of benefits that shows how much we value your contribution and care about your wellbeing, such as:

- 25 days holiday rising to 30 plus bank holidays (pro rata)
- Holiday purchase scheme
- Company Pension Scheme
- Company life assurance

**About Torus Group - Torus Landlord**

A growth and regeneration group with a strong social purpose, Torus works in partnership with Liverpool City Region and the Northwest to improve lives and create thriving, vibrant communities through support, investment, development and regeneration.

We own and manage around 40,000 homes in Warrington, St Helens, Liverpool and beyond, making Torus the region’s largest affordable housing provider.

Profits generated by group members Torus Developments and HMS are reinvested into our charitable arm Torus Foundation, a community anchor institution, to fund projects that build social capital and fulfil our mission of ‘growing stronger communities’.

Great Torus people share qualities we value highly. They are problem-solvers, able to work well within our team. They are open, honest and committed to doing the right thing at all times, and they always look for ways to do things better, focused on making sure we achieve our aims. If you can share our way of working, you’ll enjoy working with us.

**PLEASE NOTE**:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;
- Right to work verification
- Qualification certificate check
- 2x Completed references
- OH Health Questionnaire - Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s

**‘Happy to Talk Flexible Working’**

INDGEN

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