Broker Relations Advisor

6 months ago

London, United Kingdom The Cigna Group Full time

Maintain strategic relationships with consultants and brokers external to the organization. Leads the development and execution of key producer firm strategies across the Cigna Global portfolio. The core focus is on providing key Producer partners with the information, tools and resources to efficiently and effectively grow their business with Cigna.

**Major Job Responsibilities and Required Results**
- Work with Commercial Excellence Department, Sales and Client Management Leadership to develop and execute Producer and Market strategies for key Producer partners.
- Lead the strategy for producer engagement events and leadership meetings.
- Manage Producer relationships and provide 1st point of contact issue resolution for Producer firms that are directly managed.
- Collaborate with Finance and Underwriting on interpretation of producer data to provide information to leadership teams on opportunities and risks.
- Work in partnership with Sales & Client Management teams to ensure consistent messaging, sharing competitive intelligence and house/market strategy best practices.
- Provide support and data driven counsel on producer survey results, compensation and service agreements.
- Manage or assist in the management of supplement producer compensation agreements.
- Manages producer channel with a clear understanding of the strategic and financial impacts; optimizes channel investment dollars and engagement for desired outcomes.
- Identifies and ensures the execution of new and innovative key initiatives and products, as well as enhancements of current processes that drive overall growth and earnings
- Partners closely with internal and external stakeholders such as Sales, Client Management, Finance, Legal, Underwriting, Marketing and others to ensure the appropriate objectives and priorities are enabled within the sales organization

**Cigna Global Specific Responsibilities**:

- Lead strategy and development for new producer relationships in growth and target markets.
- Work with the Americas Producer Team to cross leverage best practices and relationships to drive additional new business.
- Producer NPS Key Point of Contact for the development and results tabulation to align key strategies for our Producer partners.
- Act as a support function for the Operational functions as it relates to Producer Relations.
- Participate in key meetings and finalist presentations.

**Requirements**:

- Bachelor’s Degree highly preferred, master’s degree a plus.
- Languages: Fluent in English, other fluent languages preferred.
- Owning, driving and influencing results and outcomes both internally with markets and externally with managed firms.
- Proven ability to create and further develop strong relationships with Senior Leaders and key matrix partners.
- Excellent oral/written presentation and communication skills.
- Ability to navigate, lead, and influence in a matrixed environment is critical.
- Adaptable, flexible and able to lead/manage the organization through change.
- Goal-oriented and personally accountable; resourceful and self-directed.
- Strong analytical and problem solving skills.
- Strong business acumen, with proven ability to leverage knowledge base and communicate this knowledge to key stakeholders and business partners.
- Adapts to ambiguous or unfamiliar terrains.
- Works independently
- Strong experience and skill managing relationships
- 7+ years industry experience (particularly carrier and/or consultant environment)
- Life, Accident & Health Insurance license a plus.

**Competencies**
- Balance Stakeholders
- Builds Networks
- Instills Trust
- Drives Results
- Resourcefulness

**Cigna's Guiding Principles**:

- ** Customer Centricity**:Every day we make experiences easy and reliable—in ways that our customers find proactive, personal and empathetic.
- ** Inclusive**:Embrace our diverse individual strengths—as one team.
- ** Collaboration**:Serve as a catalyst and convener to build sustainable solutions to create increased value for our customers, our company and our stakeholders.
- ** Innovation**:Push for a better tomorrow—and be accountable for its delivery.
- ** Integrity**:Do the right thing. Always.

**About Cigna Healthcare**

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
- Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any

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