Customer Assistant
8 months ago
**Summary**
Stylist
**All the details**
Work Pattern:
WEEK 1
Sunday
- 0700-1500
Monday
- 0800-1600
Tuesday - 1100-1900
Thursday
- 0800-1600
Friday - 0900-1700
WEEK 2
Monday-0800-1600
Tuesday
- 1100-1900
Thursday
- 0800-1600
Friday
- 1100-1900
Saturday
- 0800-1600
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Dress and style mannequins to agreed standard each launch and throughout the season as required
- Deliver seasonal Window implementation
- Deliver ‘best in town’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Comprehensive Styling skills which can be applied across instore visual elements and windows
- Strong knowledge of Visual Merchandising principles
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
-
Customer Service Assistant
3 weeks ago
Fareham, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Fareham, PO14 2PN **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
7 months ago
Fareham, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Fareham, PO16 0QW **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Assistant
2 weeks ago
Fareham, United Kingdom Lidl Full timeSeasonal **£10.10 up to £11.40 per hour* - J**oin us in feeding the nation, on a 6 - 12 week contract.** As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of...
-
Customer Service Assistant
7 months ago
Fareham, United Kingdom Compass Group Full time**Customer Services Assistant - HMS Collingwood** - £10.70 per hour - 20 hours per week We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that...
-
Customer Services Assistant
7 months ago
Fareham, United Kingdom Compass Group Full timeWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...
-
Customer Service Assistant
3 weeks ago
Fareham, United Kingdom TJ Waste & Recycling Full timeWe are recruiting for a full-time customer service assistant to start immediately at our head office in Fareham, Hampshire. This is a relatively new and rewarding role created to meet ambitious growth plans by scaling up our 5-star award winning customer service team (Feefo Platnium Trusted Service, 2018, 19, 20, 21 and 22). This role is integral to our...
-
Customer Service Assistant
7 months ago
Fareham, United Kingdom Compass Group Full timeWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...
-
Commercial Customer Service Assistant
3 weeks ago
Fareham, United Kingdom Geest Line Full time**We have an opening for a Commercial **Customer** **Service Assistant at our Segensworth office. **Responsible for delivering excellent customer service, this varied role will provide support to all Commercial departments across the Company. Reporting into the Commercial Manager, key responsibilities of the role include: - **Documentation **- To ensure...
-
Customer Assistant
7 months ago
Fareham, United Kingdom M&S Full time**All the details** **Work Pattern**: **Week 1** **Sunday: 13:00-17:00** **Thursday: 15:00-19:00** **Saturday: 14:00-19:0** **Week 2** **Sunday: 13:00-17:00** **Wednesday:15:00-19:00** **Thursday:14:00-19:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...
-
Bar and Bowl Customer Assistant
7 months ago
Fareham, United Kingdom Bowl Central Fareham Full timeBowl Central is our brand new premier entertainment destination situated in the heart of Fareham! Combining “Pins” - Cocktail bar, Lounge and Lanes, and “Prizes” -Family Entertainment Redemption & Video Games. Pins offers a unique experience, set in an urban environment with a premium bar housing the finest in beer, spirits and cocktails. Prizes...
-
Bar and Bowl Customer Assistant
7 months ago
Fareham, United Kingdom Bowl Central Fareham Full timeBowl Central is our brand new premier entertainment destination situated in the heart of Fareham! Combining “Pins” - Cocktail bar, Lounge and Lanes, and “Prizes” -Family Entertainment Redemption & Video Games. Pins offers a unique experience, set in an urban environment with a premium bar housing the finest in beer, spirits and cocktails. Prizes...
-
Administrative Assistant
1 month ago
Fareham, Hampshire, United Kingdom Austin Fraser Full timeJob SummaryAustin Fraser is a leading company in the industry, seeking an experienced administrative assistant to provide high-quality customer care services. This role involves managing customer interactions, entering orders, and monitoring e-store transactions.Key ResponsibilitiesPrepare and provide necessary paperwork and payment links, process payments,...
-
Customer Service Assistant- Spar Fareham
8 months ago
Fareham, United Kingdom Appleby Westward Group Ltd Full time**Customer Service Assistant** **SPAR Fareham** Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting opportunity for a part time...
-
Customer Service Assistant- Spar Fareham
8 months ago
Fareham, United Kingdom Appleby Westward Group Ltd Full time**Customer Service Assistant** **SPAR Arundel Drive, Fareham** Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting and varied Part...
-
P/t Customer Service Assistant
2 weeks ago
Fareham, United Kingdom Game Nation Full timeWe’re Game Nation, we’re the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we’re looking for talented people to join our business. We’re currently recruiting for part time Customer Service Team Members for our Fareham venue. Flexibility and a passion for dealing with customers are vital for these positions. You...
-
P/t Customer Service Assistant
7 months ago
Fareham, United Kingdom Game Nation Full timeWe’re Game Nation, we’re the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we’re looking for talented people to join our business. We’re currently recruiting for part time Customer Service Team Members for our Fareham venue. Flexibility and a passion for dealing with customers are vital for these positions. You...
-
Customer Services Assistant
7 months ago
Fareham, United Kingdom Compass Group Full time**What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...
-
New Store! Customer Service Assistant
7 months ago
Fareham, United Kingdom BM Stores Full time**B&M Retail are currently recruiting for Customer Service Assistants to join our brand new team for our store opening in Titchfield, Fareham! These are **part-time positions** working in our Customer Service, Replenishment and Shop Floor departments.** We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never...
-
Customer Service Assistant Level 1
3 weeks ago
Fareham, United Kingdom Wilko Full time**Customer Service Assistant Level 1**: Hourly Rate** 9.00 over 23 / 8.37 under 23 **Location** Fareham **Contract Type** Temporary **Contracted Hours** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores...
-
Customer Assistant Backstage
7 months ago
Fareham, United Kingdom Marks & Spencer Full time**Work Pattern** Tuesday 1800-2100 Thursday 1800-2100 Saturday 1800-2100 Please be advised this position will include physical day-to-day activities with regards to the store backstage operations. **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...