Operations Officer/administrator
1 month ago
**Role**
An exciting opportunity has arisen for an enthusiastic and experienced administrator to work with our client on an initial 6 month contract with potential to extend. This is a fully office based role Monday-Friday
The Operations Officer/Administrator will work with and alongside colleagues to provide effective high-quality administrative support and excellent customer service, enabling key business activities to run smoothly and efficiently.
**Duties and responsibilities**
You will be tasked with
- Ensuring that all managements systems are accurate and updated on a regular basis.
- Keep a record of customer interactions (in line with GDPR) and ensure that telephone calls are answered in a positive and efficient way.
- Supporting with admin and event support to ensure that training courses meetings and events run smoothly.
- Greeting visitors to the office as required as well as printing/photocopying and data entry.
**Skills and experience**
- Proven administration experience is essential for this role.
- Excellent telephone manner as well as the ability to build relationships within the team.
- Experience of using CRM systems or other IT management systems is desired
- Intermediate/advanced user of Microsoft packages including MS Teams.
- Ability to work on your own initiative and prioritise workload.
**Location**
Birmingham City Centre
**Additional information**
The salary for the role is £23,000-£25,000 based on experience and we are looking for someone to start asap and to join the team and make a real difference. The role is based in Birmingham City Centre.
INDUNI
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
Pay: £12.12 per hour
**Benefits**:
- Company pension
- Transport links
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: 1079513
Expected start date: 26/04/2024
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