Casual Receptionist

2 months ago


St Albans, United Kingdom One YMCA Full time

**Are you passionate about customer service?**

**Would you enjoy working with your local community to increase wellbeing and activity levels?**

**This is a casual role (potentially leading to a permanent position if you're interested - but no matter if you're not)**

**We pay £9.90/hour - and we are a Real Living Wage employer, paying at least £9.90/hour to both casual workers and employees.**

**Hours**:We offer variable hours. We are looking for people to help us at varying points between 7am - 10pm weekdays and 9am - 5pm at weekends. Shifts will be offered in advance.

Flexibility will be key, as we are seeking an individual who can cover staff holidays, absence, or busy periods. However, this is casual work, and you won't be obliged to accept any work we offer, nor will we be obliged to offer you any work.

We are looking for enthusiastic, friendly, organised, self-motivated people to join our passionate team at One YMCA Community Gym, St Albans.

The basics of this role will include:

- Acting as first point of contact for our members - offering a warm welcome and professional assistance
- Selling memberships - encouraging prospective members to sign up, offering tours and encouraging class sign up/participation
- Taking payments and recording transactions accurately and in line with policy
- Dealing with telephone enquiries professionally and completing any follow up required
- Supporting with admin tasks as required by the site coordinator



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