Course Administrator

4 weeks ago

Cambridge, United Kingdom The Bell Foundation Full time

**Course Administrator - Hybrid Working**

**Location**:Cambridge, CB2 0QU
**Salary**:£24,000-£28,206
**Contract**: Full time, Contract - Maternity Cover (Hybrid role with 2 or 3 days office working per week)

**What we offer you**:

- 25 days’ annual leave per year plus 8 public holidays.
- Pension Scheme -5% employee/employer matching contributions. Employees can also choose to make their pension contributions via salary sacrifice.
- Free Eye Tests.
- Life Assurance Scheme.
- Health Assured Employee Assistance Plan.
- Free car parking on-site (Cambridge).
- Subsided canteen on-site (Cambridge)

The Bell Foundation is a Cambridge-based educational charity working to overcome exclusion through language education and is delivering its vision through three strategic programmes which focus on pupils, young people and those involved with the criminaljustice system for whom English is an Additional Language.

The Foundation has an exciting opportunity to work within a growing, dynamic team to provide course administration across the Foundation’s online courses, webinars and events.

**Course Administrator - The role**:
We are looking for a proactive, solution-focused, and self-motivated individual to embed, maintain and monitor systems and processes leading to effective course administration across the Foundation’s programmes.

**In addition to this as our Course Administrator you will be responsible for**:

- Administration of courses, webinars and other events_
- Embed, maintain and monitor systems and processes for effective administration of courses, webinars and events
- Manage all pre and post event communications with course participants.
- Provide administration of The Bell Foundation’s Learner Management System
- Ensure the Learner Management System is accurate and GDPR compliant after delivery of each course.
- Work with the Foundation’s Training and Communications teams to ensure events are advertised.
- Provide technical support for webinars and courses as required
- Monitor completion of course surveys and feedback and ensure internal tracking documents are accurate and up to date.
- Schedule post course reviews after delivery of each course and ensure feedback is shared with colleagues in advance.
- Provide high quality administrative support to The Bell Foundation staff as required
- Support in the delivery of The Bell Foundation’s accreditation system with partner organisations.
- Work with the Training and Communications teams to establish and embed systems
- Management Systems across all course administration.

**Foundation Support**
- Manage the diary for Head of Training and Resources.
- Schedule and plan monthly training team meetings, and other team meetings as required.
- Provide external meeting coordination where needed.
- Book train tickets and accommodation for The Bell Foundation staff as required.
- Book staff training or CPD sessions as required.
- SharePoint maintenance and organisation.
- Inventory of folders on SharePoint, folder by folder.

**General**
- Maintain full manual and electronic records and audit trails.
- Adhere to all statutory regulations and to The Bell Foundation’s policies and procedures.
- Protect at all times the confidentiality of information handled within the remit of the post.
- Undertake other duties commensurate with the post, which the Foundation deems appropriate

**Course Administrator - What we need from you**:
**Experience**
- Experience of working in a comparable role with a proven track record of success.
- Experience of maintaining and developing effective digital systems
- Experience of working with Salesforce, MS Office packages
- Experience of managing, extracting and analysing evaluation and impact data.
- Experience of day-to-day relationship management with external partners.
- Experience of handling internal enquiries in an efficient and well-informed manner.
- Experience of proactive working within teams to improve skills and/or service delivered.
**Personal Skills / Qualities**
- Excellent numerical skills.
- Excellent written and communication skills.
- Ability to prioritise from a range of tasks and manage a work programme independently.
- Methodical approach with high standard of accuracy and attention to detail.
- Able to multitask and to work at pace to meet tight deadlines.
- Proactive, solution-focused, innovative and self-motivated individual with a can-do attitude.
- Able to work both on own initiative and as part of a team.

**Please Note**: Occasional out of hours working may be required including occasional overnight stays and travel

**No agencies please

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