Central Services Administrator

3 weeks ago

Liverpool, United Kingdom Liverpool Diocese Full time

The Central Services administration team is a key central support function that provides excellent services to key stakeholders within our Diocese including parishes, schools, volunteers, and internally in supporting departments within other Diocesan delivery teams.

The aim is for Central Services is to:

- achieve a high standard of customer satisfaction and engagement with stakeholders
- reduce the time and resource spent on processes by making it easier for staff and parishes
- achieve flexibility within staff to adapt to current and future organisational needs
- create a culture of continuous improvement within tight expenditure limits
- enable staff within the team to achieve greater skills and training to enhance their roles

**Equality, Diversity and Inclusion**

Liverpool Diocese is committed to treating our whole community with dignity and respect. We desire to represent diverse identities within our community whether this be by race, culture, religion, sexual orientation, gender, disability or social background of each person to ensure they fulfil their potential within a proactive, loving and caring environment.

**Main Responsibilities**
- **Diary Management**:

- **Hospitality**:

- **Call and enquiry management**:

- **Contact management**

Additionally, you will be responsible for one or more of these lead areas which may change according to organisational need:

- Safeguarding APR administration
- Vocations
- Resources
- Education
- Clergy Housing
- Carbon Net Zero
- Disability Advisory Group

You'll be someone with proven administration and excellent communication skills. You are a great team player who is respectful of colleagues and can recognise the wider needs of the organisation. And be in sympathy with the aims and ethos of the Church of England and fully support and uphold the values of the Diocese of Liverpool.

**Please see the full job description and person specification on the linked recruitment website.**

**What we offer**:
We are a small, supportive team offering a flexible approach. We have adopted a hybrid model balancing office based with home-based working. We are serious about the work life balance with generous holiday allowances, free staff on-site carparking, staff discount within our Cathedral shop and bistro and access to an Employee Assistance Programme.

**About the Diocese of Liverpool**

The Diocese of Liverpool is the Church of England in a corner of the north west with churches from Southport to Widnes; Wigan to Warrington and throughout the city of Liverpool all working their hardest to fulfil our vision of asking God for a bigger church making a bigger difference with more people knowing Jesus and more justice in the world. As we work towards that vision we have four priorities

Introducing people to Jesus

Deepening discipleship

Developing Christian leaders

Working for justice

The diocesan offices provide essential support services to our parishes with many specialist staff offering expert support to our frontline parishes. We have a reputation for being a creative organisation securing national church backing for a range of innovative projects. Diocesan staff have a strong working relationship with Liverpool Cathedral and our offices sit in the shadow of this magnificent iconic building.

**Liverpool Diocese Values**

Our values underpin the culture of working for the Diocese of Liverpool at St James House. Our values are:
**Dynamic**:This means we are creative, open minded and willing to adapt for the good of the organisation. We make things happen, embrace and drive change and do great things with enthusiasm, passion and enjoyment.

**Respectful**:This means we respect and value the contribution of all colleagues and treat each other and those we serve with respect, courtesy and warmth. We try to respond promptly and appropriately to requests from others

**Professional**:This meanswhat we do, we do well and perform to the best of our ability, ensuring our knowledge is kept up to date. We demonstrate a ‘can-do’ attitude and take ownership of issues, aiming to exceed expectations

**Collaborative**:This meanswe willingly share ideas, knowledge, expertise and experience and seek to understand and work with other teams. We help, support and guide each other, believing we do it better together.

**Job Type**: Fixed term contract
Contract length: 6 months

**Salary**: £19,450.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Application question(s):

- Have you provided a cover letter with your CV? If not please do so.

Work Location: Hybrid remote in Liverpool, L1 7BY

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