Customer Support Representative

2 weeks ago


Leeds, United Kingdom CHANNEL ALT LTD Full time

**Responsibilities**:

- Provide information about products and services
- Assist customers with order placement and product-related questions
- Resolve customer complaints in a professional manner
- Upsell products and services to increase revenue
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers to ensure satisfaction
- Analyze customer needs to recommend the most suitable products or services

**Qualifications**:

- Excellent phone etiquette and communication skills
- Strong data entry skills with high accuracy
- Ability to multitask and prioritize workload effectively
- Bilingual or multilingual abilities are advantageous

**Job Types**: Full-time, Permanent

Pay: From £25,702.99 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 27/05/2024



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