Health Care Assistant

5 months ago

East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

Are you an enthusiastic, caring person with good teamwork abilities?

Healthcare Assistants play an important role and are an intrinsic part of the team. On a daily basis you will be helping our patients maintain their comfort, privacy and dignity. The role requires empathy, good communication skills and the ability to work under pressure.

The post holder will work as part of a multidisciplinary team to provide a safe, efficient care environment for patients, relatives and carers through the admissions and dicharge units.

**As a specialist hospital we offer the following surgery**:
- Major head and neck reconstruction
- Orthognathic
- Plastic, including reconstruction
- Hands
- Ophthalmic, including corneal grafts
- Burns
- Upper and lower limb trauma

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
- The post holder will be required to work as part of a skilled peri-operative team to support the provision of an effective and safe clinical service.
- Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carer’s. Under direction of a registered practitioner, to support a comprehensive level of care is given, maintaining high standards and continuity of care to patients.
- Support the registered practitioners in the delivery of direct and indirect patient care.
- Under the direction of a registered practitioner, undertake a range of delegated clinical duties including record keeping, patient observations and specimen handling.
- Communicate with peri-operative team, patients and their carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately.
- Assist patients when necessary whilst ensuring the dignity of the patient is maintained at all times, e.g. undressing, chaperoning, emotional and physical support overcoming barriers to communication as necessary.
- Acting as a positive role model for peers, supporting other HCAs as required.
- Maintain professionalism at all times and respect colleagues.
- Careful moving and handling of equipment, wheelchairs and trolleys

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