Receptionist / Client Care Advisor

2 weeks ago


Feltham, United Kingdom Reed Business Support Full time

_**Are you an animal lover? Do you have strong admin & front of house experience? **_

I am recruiting for an experienced **Receptionist/Client Care Advisor** for a popular Feltham veterinary practice. My client is looking for someone who is friendly, bubbly & comfortable with meeting & greeting customers within the practice.The **Receptionist/Client Care Advisor **will assist in the day-to-day organisation of the practice with emphasis on providing a professional service to customers, clients and their pets.

**Main Duties:**
- Booking & managing appointments
- Receiving clients & their pets for appointments, being sensitive to their needs
- Being able to advise clients accordingly with excellent product knowledge
- Maintaining the reception area and other front-facing areas of the practice
- Bereavement handling - offering emotional assistance for clients in sensitive situations

**About You**:

- Previous administrative/receptionist experience
- Pet lover - you will be surrounded by pets on a day-to-day basis
- Flexible with a can-do attitude

**Benefits & Working Pattern**:

- Shift Pattern: Mon-Fri (8:30am-5pm & 10:45am-7:15pm) + 1 in 3 Saturdays (9am-6pm)
- 28 days annual leave
- Pension scheme
- Career development opportunities
- Fun & supportive team/environment
- Great transport links



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