Sales Order Desk Processor
6 days ago
Sales Order Desk Processor
Location - Chertsey
Salary - £35,000-£38,200 PA
Duration
- Permanent
Benefits
- OT Bi-annual bonus, Income Protection - 50% of monthly salary for 5 years (benefit basis increases to 75% upon 2 years’ service), Pension - DC Scheme - Employer contribution 8.5%, Employee 4% min, Life Assurance - 4 x salary, 3 x volunteering dayseach year, Flexible Benefits - £55 per month contribution - this includes travel insurance, gym membership, payroll giving, season ticket loan facility, taste card, dental insurance, Holiday - 25 days per annum plus bank holidays, Access to staff sales discountand Reward Plus discount shopping.
Summary of a Sales Order Desk Processor
In this role you will be supporting the Senior Managers by operating business administration functions within the office. You will operate the sales order desk function and support the external Sales team, Distribution Partners & customers with order processingand Stock availability.
Responsibilities of a Sales Order Desk Processor
- Enter customer orders onto NERP/SFDC update internal order book and facilitate deliveries from UK warehouses
- Build and maintain relationships with customers and keep them advised of delivery schedules and accurate stock availability in a timely manner for new and existing orders
- Handle RDD dates on NERP and Order book based upon factory or Stock transfers from Europe
- Build returns - coordinate and raise approvals in NERP and collaborate closely with WH team and customer
- Invoice queries/Credits using invoicing portal and NERP
- Collaborate closely with SDS/XPO on missed deliveries requirements and resolve with customer
- Daily reporting to sales team
Key competencies of a Sales Order Desk Processor
- PC literate with a good solid understanding of MS Excel, MS Word, MS PowerPoint and MS Outlook
- Good presentation skills
- Strong communication and interpersonal skills and eye for business
- Professional manner and demeanour
- Positive relationship building skills
- Operational use of SAP Business Software
- Good project management skills and ability to work well under pressure
- Enthusiastic demeanour and passion for target achievement
- Progressive goal & vision for success
Consultant - Charlie Shepherd
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