Dental Receptionist

6 days ago

Harrow, United Kingdom Trust Dental Clinic Full time

Part-Time DENTAL RECEPTIONIST (Harrow, Kenton, Middx.)

LOOKING FOR A BUBBLY, FRIENDLY, LIKEABLE PERSON WHO CARES ABOUT PEOPLE

We have a full or part-time RECEPTIONIST POSITION available at Trust Dental Clinic, Harrow, Middx. It's a rewarding field with full training provided.. You'll be part of a large, friendly, award-winning team and have the opportunity to learn, develop and grow.

A fantastic opportunity is available to add to our friendly and supportive dental team. We are a well-known NHS/PRIVATE family dental practice in the heart of Kenton, Harrow (situated on Kenton Road). We are currently recruiting for a proactive and positive person to add to our reception team.

If you are highly motivated, professional and enjoy being part of a progressive team of like-minded people, you could be that person. Proven computer skills are essential, as we are a growing practice looking for a progressive team player who agrees that no job is too big or too small.

Hours: 4days per week 8.45am-6.00pm. Salary:£11.00-£13.00per hour (depending on experience)

**Benefits**:

- Excellent opportunities to progress and develop in our practice. Our philosophy: ‘Everyone who joins our team, leaves better off than when they started’.
- Training is provided on site on how to use the dental software, as well as training on the dental knowledge required in order to be able to book patients appropriately and answer questions.

**Requirements**:

- Must enjoy working with people.
- Front of house (customer service) experience of 3 years is preferred.
- You should have a positive and happy telephone manner.
- Competent and comfortable on the front desk, and able to co-operate with a large team of healthcare professionals.
- Should have High Standard of Personal Appearance.

**About Us**:

- We are fully computerised, using SOE (ExactSoftware) - knowledge of this system is an advantage.
- We are a 2surgery practice, with a close supportive team of 8 people.
- Trust Dental Clinic is more than 38 years old, with deep roots as a family dental practice but is now in a brand new, purpose-built clinic. With lots of long-term staff, we are looking for someone who will fit into our team and is ready for a long term commitment.
- Our location has free parking, bus routes and Metropolitan Line tube service.

**Primary Role**:
The dental receptionist is the first and main contact point for patients and visitors to our centre and must be well presented. Their role involves greeting patients as they enter the practice and over the phone, answering basic patient questions, booking patients, taking payments, admin etc. The most important part of this job is looking after the patient and ensuring they have a good experience through the practice. That is done by having a friendly and caring nature, whilst being organised to coordinate their dental treatment. And the person who fits that description is the person we are looking for.

**Responsibilities**:

- Greet and care for all patients and visitors to the practice in a polite and courteous manner at all times.
- Maintain patient confidentiality and data protection.
- Maintain the record systems of the practice, ensuring patients receive all necessary paperwork and all forms are signed and dated correctly and information is up to date.
- Deal with incoming patient referrals and book appropriate appointments for patients in absence of patient care advisor.
- Make courtesy calls to patients.
- Ensure the reception is always kept in an appropriate condition.
- Promote a professional image of the company at all times and be knowledgeable about the services the practice provides.
- Ensure all monies are taken for treatment and manage the retail sales of the practice.
- Draft letters and reports in accordance with the instructions of dentists at the practice.
- Ensure that the practice diary is booked and managed effectively.

You must be able to provide references on request, one of them from your last employer.

**Job Types**: Full-time, Part-time

**Salary**: £11.00-£13.00 per hour

**Benefits**:

- Company events
- Employee discount
- Free parking
- Transport links

**Experience**:

- Receptionist: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Harrow (required)

Work Location: In person

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