Customer Service Administrator

1 month ago


Wythenshawe, United Kingdom Prestige Recruitment Group Full time

Working as part of a large team we have a new role available working as a Customer Account Administrator, this position is on a long term basis and has the possibility of perm. To be succesful in this customer service position, providing account administration and assistance with the customer journey from processing the order to processing the purchase orders. You will need experience in customer service/admin, sales order process or providing support to customers and be able to deliver a first-class level of service to ensure maximum customer satisfaction. Previous work experience in administration is advantageous.

**This role will be a mix of office and home working**

Working as an integral part of the internal sales team you will carry out a variety of administrative duties including;
- Create accounts, orders, enquiries, returns
- Process purchase orders
- Complete daily reports
- Own and manage customer accounts
- Database maintenance
- Prepare and deliver quotations
- Assist with customer queries
- Deal with customer complaints
- Support the teams with sales admin duties
- Use SAP and Salesforce

As an experienced Customer Service Administrator you will be skilled in managing your own workload in a busy environment, be able to work effectively with colleagues and be experienced using SAP. You will also need excellent communication skills with a positive and flexible nature.

**Salary £10.00 - £11.00 p/hr**

**Hours Monday to Friday 8.30-5.30 (some flexibility available), 45 min lunch**

Must be able to start as soon as possible and commit to the length of the contract, some possibility of the role becoming permanent.

**Job Types**: Full-time, Temp to perm

**Salary**: £10.00-£11.00 per hour

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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