Temporary Accommodation Contracts

3 weeks ago

London, United Kingdom Cleantech People Full time

**What's involved with this role:
**Job Ref: Walthamstow RQ1185115**

The purpose of this role is to deliver an effective occupancy, property management and contracts management service across all types of temporary accommodation

When necessary you must be able to carry out inspections and visits for privately owned properties and assess them to ensure that they accord with agreed property standards, specifying works to be carried out, producing reports where necessary.

Key Responsibilities:

- Liaise with customers and managing agents to resolve property condition and management issues as they arise, achieving an informal resolution wherever possible Carry out residency checks and visits in all types of temporary accommodation including stage one hostels, and to take appropriate action in relation to abandonments, unauthorised use, and any issues raised by residents
- Provide updates and information to the complaints team and all other colleagues dealing with concerns about the condition of properties
- Support and advise TA residents in relation to property condition and management issues: advising them where appropriate on changes they can make to mitigate repairs issues (e.g. ventilation to reduce condensation); mediating between agents and residents to resolve disputes; recommending other housing options such as Self Help where appropriate

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additiona**l **information for clarity.**

Other “Essential Requirements” - Please check to ensure that your CV addresses the following items:
Knowledge:

- Knowledge of Housing legislation
- Understanding of the HHSRS and Health & Safety legislation
- Demonstrate an understanding of the issues that can arise in temporary accommodation in the area of property management.

**Experience**:
Demonstrate your experience of successful collaborative working, across services

Skills & Abilities:

- Excellent written & verbal skills
- Demonstrate excellent written and verbal communication skills when working with colleagues, stakeholders and service users.
- The ability to understand and manage the needs of temporary accommodation residents
- The ability to build affective working relationships with landlords and Agents
- Able to support and advise TA residents in relation to property condition and management issues.
- Able to analyse reports
- IT literate, numerate

ALD

**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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