Programme Assistant Role

4 weeks ago


Oxford, United Kingdom 9-2-3 Jobs Full time

**Programme Assistant - 6 months role through to July 2023 - to start asap**

Hybrid, with some time spent in the office (in Harwell, Oxfordshire) as needed

Salary and hours: Full time (the hours can be flexible, for example school hours), £26,900 FTE.

Overview: Provide administrative support for a number of initiatives, including grant schemes and European Business Support programmes

DUTIES AND RESPONSIBILITIES:

- Provide administrative support and act as the first point of contact for general enquiries.
- Process enquiries from customers including SMEs providing excellent customer service.
- Process and input data into the team’s CRM systems (inclusive of SME enquiries via the web portal) ensuring eligibility, accuracy, confidentiality and security of data and compliance with programme and statutory requirements.
- Assist with gathering information and data for the preparation of quarterly claim submissions and reporting; assist with preparation for audits from the Managing Authority.
- Coordinate programme meetings (including appropriate steering groups), take minutes and circulate to attendees.
- Assist with the organisation and successful delivery of workshops and business events and team presence at external business events.

SKILLS REQUIRED:

- Significant administrative experience
- Demonstrable experience of providing front line/customer service (visitor/telephone)
- Demonstrable knowledge of CRM databases. Awareness of Oxfordshire eco system and economic development and business support schemes.

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: £26,900.00 per year

**Benefits**:

- Flexitime
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Oxford: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Oxford


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