Access Administration Specialist
2 months ago
The role of Access Administration Specialist is to ensure an effective provision of a specialised administrative service to the Corporate Access Team that supports the Trust in delivering Access targets.
To provide a specialised administration service that is comprehensive and confidential in accordance with Departmental, Trust and National standards, policies and procedures. To act as a primary source of advice and offer expert guidance in terms of coordination of all patients pathway queries in accordance with Trust Policy and in line with National Standards, in particularly the Referral To Treatment (RTT) target.
You will have expert knowledge of 18 weeks RTT rules, Planned rules, and Post RTT follow up rules and use them to manage all patient pathways in line with National and local guidance & policies.
You will be responsible for using this expertise to be the front line Trust RTT experts and provide relevant training in these fields to keep Education Services staff updated and support all front-line staff with their individual training needs.
Ensure Trust systems are updated with the correct RTT and non-RTT status codes by interpreting the clinic letters to the correct code - identifying and escalating key areas for training to ensure high data quality is maintained.
To ensure the highest level of patient and clinician satisfaction by being an accessible, patient focussed and knowledgeable point of contact.
To support, analyse, investigate, validate & monitor the Trusts Access Performance escalating breaching patients for action and to identify where backlogs are growing.
Aim for data entry is correct first time, every time & on time.
Manages own workload and priorities, including acting independently within clearly defined occupational policies, in line with appraisal objectives ensuring absolute confidentiality at all times.
You will be expected to actively participate in the Trust appraisal process.
Exercise independent judgement and initiative when problems arise, taking the necessary actions to resolve the problems or referring to the appropriate person.
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
We value people
We are one team
We care
We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Please see the attached job description and person specification documents for more information about this role.
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