Employment Advisor

4 weeks ago


Elephant amp Castle, United Kingdom Trigon Recruitment Full time

**Role: Employment Advisor**

**Location: Elephant and Castle**

**Salary: £30k**

**The Role**

This job will play a key role in contributing to the UK’s economic recovery, ‘Restart’ which is a cornerstone of the Governments ‘Plan for Jobs’ strategy. The role will be supporting individuals who have been in long
- term unemployment or those affected because of the devastating economic impact of Covid-19. The role will address the barriers to gaining new employment with tailored support for each individual to achieve and sustain employment, including supported job search, re-training for a different sector and restoring self-confidence for work.
- Meet, and strive to exceed, personal performance targets (Key Performance Indicators).
- Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
- Deliver a positive experience to new customers, ensuring they engage with you and the programme.
- Achieve the Customer Service Standards required on the programme.
- Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals.
- Where required, provide appropriate advice and guidance on the basics of self-employment and signpost customers to specialist agencies that can further support customers in respect to self-employment.
- Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
- Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
- Where required, provide appropriate training/guidance to customers to help them master digital technologies, in order for them to engage in guided self-service learning materials and online job vacancies.

**What are we looking for?**
- Excellent time management and organisational skills
- Expert relationship building skills and communication skills, enabling you to achieve goals through others
- Strong analytical and problem solving capability
- Ability to work under pressure and to tight deadlines

**Essential Criteria**
- A good working knowledge of the local labour market in the specified geographical locations.
- GCSE or equivalent in English and Maths at Grade C or above.
- Basic knowledge of self-employment.
- Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams
- Experience of working in a target driven environment.
- Experience of delivering services to meet contractual and quality standards.

**Salary**: £30,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person


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