Duty Officer
2 weeks ago
Can you build trusting relationships with customers?
Can you support people to help them resolve their problem?
Then Becky at JT Recruit would like to discuss this role in greater detail with you.
The Duty Officer is based at a Local Authority in Kidderminster and offering an immediate start and will be for a temporary 12-week contract.
Main duties of the role:
To work as part of a duty team to deliver a high standard of first point of contact services to customers wishing to access services delivered by Regulatory Services.
To identify the specific issue of the customer and resolve issues that are within the post holder’s skills and knowledge set or, where this is not the case, refer the specific issue to the relevant team for action.
To represent Regulatory Services and our partner organisations ensuring a good standard of customer service at all times.
If you can take ownership of the problem and have the aptitude:
“I do not let people down. I do what I say I will, when I say I will.”
Hours of work are Monday - Friday 37 hours
Date Posted
June 29th 2023
- Job ID
- DRDGB1
- Type
- Temporary
- Location
- Bromsgrove, B61
- Salary & Package
- £12.02 - £15.63 per hour
- E-mail Enquiries
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