Operations Lead

4 weeks ago


Dundee, United Kingdom DLR Group Full time

**Company Overview**:DLR Media is a leading web and marketing agency headquartered in Dundee, with additional offices in London and Belfast. With a team of highly experienced professionals, we specialise in providing high level web development and marketing solutions to businesses across the United Kingdom.

**Responsibilities**:

- Develop and implement operational strategies to improve efficiency and productivity
- Oversee the workflow and workload of our team of designers, developers, and marketeers
- Oversee project timelines and budgets to ensure successful project delivery
- Ensure delivery of defined business operational KPI’s.
- Collaborate with our sales team to develop sales proposals and project delivery plans.
- Communicate regularly with clients to provide updates on project status and address any concerns
- Identify and resolve operational issues to minimise project delays and cost overruns
- Evaluate and improve our internal processes and systems to enhance operational efficiency
- Provide leadership and guidance to team members to ensure they are working effectively and efficiently and are developed in line with their capability and aspirations
- Maintain a positive and productive work environment that fosters teamwork, creativity, and innovation
- Ensure compliance with all company policies and procedures

**Requirements**:

- Bachelor's degree in business administration, management, or a related field
- Proven Leadership experience.
- Strong organisational, analytical, and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively with cross-functional teams
- Proven track record of successfully managing projects from start to finish
- Experience working in a web or marketing agency is preferred but not required
- Proficiency in project management and CRM tools

**Salary**: From £25,000.00 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

Work Location: In person



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