Customer Support Assistant
2 weeks ago
An exciting opportunity for the right person to, excel, grow and develop existing skills with an established company.
Continued growth means an additional postion is available for a Customer service/sales advisor to join the team.
The business is based in Portsmouth with purpose built warehousing and offices. With a team of dedicated people who believe Customer Service and satisfaction are key to success.
The role is office based Monday - Friday 8.30 am - 5.30 pm
As **Customer Service** **Assistant** you will:
- report to the Office Manager.
- Process customer orders - via Internet, Telephone, E-mail,
- Assist customers with product selection, deliveries, order queries, upselling
- Maintain CRM to ensure it is as upto date as possible.
- Advise sales manager of any personnel changes within major accounts.
- Provide administration support to sales & marketing team.
The Customer Services/Sales Assistant will need:
- Previous experience in a customer focused environment essential
- IT -sound working knowledge of Word & Excel
- Excellent telephone experience
- Good time management
- Ability to work as part of team and independently.
- Provide suggestions & ideas to benefit the growth of the company.
- To be confident of your own ability, skills and knowledge, but able to learn and listen and develop.
- Be able to demonstrate great communication skills and the ability to gain additional sales.
For an informal chat call Jayne on 01268 904322 or 07734702119
**Job Types**: Full-time, Permanent
**Salary**: £18,000.00-£21,000.00 per year
**Benefits**:
- Additional leave
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Havant: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (required)
Work Location: One location
Reference ID: Customer Service/Sales Advisor
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