Customer Support Assistant

2 weeks ago


Havant, United Kingdom First Time Education and Recruitment Ltd Full time

An exciting opportunity for the right person to, excel, grow and develop existing skills with an established company.

Continued growth means an additional postion is available for a Customer service/sales advisor to join the team.

The business is based in Portsmouth with purpose built warehousing and offices. With a team of dedicated people who believe Customer Service and satisfaction are key to success.

The role is office based Monday - Friday 8.30 am - 5.30 pm

As **Customer Service** **Assistant** you will:
- report to the Office Manager.
- Process customer orders - via Internet, Telephone, E-mail,
- Assist customers with product selection, deliveries, order queries, upselling
- Maintain CRM to ensure it is as upto date as possible.
- Advise sales manager of any personnel changes within major accounts.
- Provide administration support to sales & marketing team.

The Customer Services/Sales Assistant will need:
- Previous experience in a customer focused environment essential
- IT -sound working knowledge of Word & Excel
- Excellent telephone experience
- Good time management
- Ability to work as part of team and independently.
- Provide suggestions & ideas to benefit the growth of the company.
- To be confident of your own ability, skills and knowledge, but able to learn and listen and develop.
- Be able to demonstrate great communication skills and the ability to gain additional sales.

For an informal chat call Jayne on 01268 904322 or 07734702119

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£21,000.00 per year

**Benefits**:

- Additional leave

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Havant: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Location: One location

Reference ID: Customer Service/Sales Advisor



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