111 Health Advisor
3 weeks ago
111 call handler vacancies have become available at FCMS
Although our call centre is a highly varied and extremely busy work environment, patient care is our utmost priority. The post holder will remain calm and professional even when dealing with high call volumes and challenging or distressed customers.
While 111 is 24/7, FCMS accepts calls between the hours of 7 am and 12 pm, 365 days a year. Therefore, the flexibility to work a variety of shifts is essential. You will work some shifts across evenings, weekends, Bank Holidays and during the festive period.
Download the attached Role Profile for a more detailed look at what to expect.
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