Service Advisor

3 weeks ago

Blackpool, United Kingdom Cox Motor Group Full time

**Service Advisor - OTE £25,500 - £27,500 per annum**

**Working hours: 42.5hours per week Monday - Friday, alternative Saturdays**

An excellent opportunity for an experienced Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will have the opportunity to develop your skills and learn more about the Group.

This is your opportunity to join one of the largest family-owned dealership groups in the North West, with a sustained and energetic programme of growth. Our culture is entrepreneurial and fast paced, our vision is simply to have our customers at the heart of all we do. As a company whose culture is to promote from within, your opportunities are endless.

**Main Purpose of Job**
- To maximise service department profitability through the use of professional sales techniques, maximising customer awareness of all available workshop services.
- To work effectively within the dealership team to ensure industry-leading standards of customer care and satisfaction at all times.

**Service Advisor Job role**:

- You will be the first contact for the customer as they enter the dealership
- Explain the repair process and then book the customers vehicles in
- You must be able effectively sell products and services as well as making customer bookings
- Communicating with the workshop technicians and customers to ascertain the level of work required and gain authorisation
- To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service
- Raise job cards and Provide customer estimates, according to company policy on schedules and pricing.
- Calculate charges for all parts, labour and service repairs, ensuring the accuracy of charging structure.
- Be able to meet all deadlines as set by Line Manager and company procedures.
- Adhere to all Health & Safety, environmental and Company policies and procedures
- Ensure accurate documentation for warranty work in line with requirements and dealership policy
- Ensure jobs in progress are monitored, and report problems to Line Manager

Full Clean Driving Licence is essential

**What you get in return**
- Salary is Dependent on Experience
- Monthly performance-based bonus
- 23 days holiday plus bank holidays. Increasing every 5 continuous years of continuous service
- Work Place Pension after 3 months
- Friendly atmosphere
- Professional development
- Uniform provided
- Car Benefit Scheme available after 6 months and meets criteria
- Employee of the month reward scheme
- Monthly Employee Competitions
- Length of Service recognition events

**Job Types**: Full-time, Permanent

Pay: £25,500.00-£27,500.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Blackpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- motor trade: 1 year (preferred)

Licence/Certification:

- full clean UK Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Sales Administrator Sales Administrator

    1 week ago

    Blackpool, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    4 weeks ago

    Blackpool, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    4 weeks ago

    Blackpool, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Service Advisor

    1 month ago

    Blackpool, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £24,465 with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    4 weeks ago

    Blackpool, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £22,302 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    1 month ago

    Blackpool, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £24,465 with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    1 month ago

    Blackpool, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Competitive Salary with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Senior Service Advisor

    1 month ago

    Blackpool, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £25,942 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...

  • Sales Administrator

    2 weeks ago

    Blackpool, Lancashire, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    4 weeks ago

    Blackpool, Lancashire, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Service Advisor

    3 weeks ago

    Blackpool, Lancashire, United Kingdom The Solution Auto Full time

    Vacancy - Service Advisor Our client, a well-established motor trade employer with a great reputation, is looking to recruit an experienced Service Advisor to join the team As a Service Advisor, you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best...

  • Sales Administrator

    3 weeks ago

    Blackpool, Lancashire, United Kingdom Service Care Solutions Ltd Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key...

  • Customer Service Advisor

    4 hours ago

    Blackpool, United Kingdom Smiths Equipment Hire Ltd Full time

    **Are you ambitious looking to start or progress a career and want a company** **Smiths Equipment Hire Ltd** the Northwest's Largest Independent Equipment Hire company with 16 ‘Hire It Centres’ located across the region. We’re currently in a period of expansion across the business, and we have a fantastic opportunity for a driven and enthusiastic...

  • 2 X Housing Services Advisors

    6 hours ago

    Blackpool, United Kingdom Blackpool Coastal Housing Full time

    To support our service provision, a fantastic opportunity has arisen for two Housing Services Advisors to join us on a temporary basis to provide additional staffing cover within our core Housing Teams. **The role - Ref: 24/294** **2 X HOUSING SERVICES ADVISORS** **1 x Fixed Term Contract to 24/06/2025 and 1 x Maternity Cover** **37 hours per week, Monday...

  • Customer Service Advisor

    2 weeks ago

    Blackpool, United Kingdom SB Waste Management Limited Full time

    We are a small family business, looking to employ a Customer Service Advisor to join our small team. Normal days of work will be Tuesday to Saturday, with times to be agreed. Some flexibility for working hours and days will be needed to cover staff absence etc. We are looking for someone who is ideally looking to start with around 20-30 hours per week, but...

  • Customer Service Advisor Motor Vehicle Bodyshop

    3 hours ago

    Blackpool, United Kingdom Fylde Coast ARC Ltd Full time

    We are looking for a Customer Service Advisor to join the team at Fylde Coast ARC Duties include: - Checking in and out vehicles - Handling claims - Liaising with customers - Using a computerised management system Previous experience would be an advantage but not essential. on site training will be provided. The position is full time and permanent. Bonus...

  • Customer Service Advisor

    5 days ago

    Blackpool, United Kingdom National Federation of Self Employed & Small Businesses Full time

    **We are searching for a polite, professional Customer Service Advisor to work within our existing Customer Service Team. You will provide outstanding service to our members by answering questions, handling complaints, and providing expert guidance on our range of products and services.** *** **Hours**: 35 **Salary**:£23,000 **Location**:...

  • Customer Service Advisor

    1 week ago

    Blackpool, United Kingdom Reliant Direct Full time

    **Role Overview** Due to the continued growth of our retail business, we are looking to expand our customer service team and are looking for a Customer Service Adviser. The role is full-time and based in our head office, just off the M55 near Blackpool, with easy access and free parking. This is an exciting time to join the company and ideally suited for...

  • Customer Service Advisor

    1 month ago

    Blackpool, United Kingdom Sopra Steria Full time

    How are your customer service and administration skills? If you have considered moving into a financial role but haven't yet gained that experience, this could be the perfect progressive opportunity for you! Shared Service Connect Limited (SSCL) are looking to grow their service delivery team again. We have openings for a number of Customer Service Advisors...

  • Technical Support Advisor

    2 months ago

    Blackpool, United Kingdom The Recruitment Co Full time

    Are you looking for a new opportunity to share your skills and experience as a Technical Support Advisor with an established company in Blackpool? Pay rate for the Technical Support Advisor: c£25000 depending on experience Hours of work as a Technical Support Advisor: Monday to Friday 8.30am - 5.30pm Benefits of the Technical Support Advisor - On Site...