Administrative Assistant

1 month ago


Stourbridge, United Kingdom Techys2u Limited Full time

We are looking for a motivated and well organised administrator with excellent communication, interpersonal, IT and organisational skills

The role will be responsible for providing administrative support to the Business Management Team. You will need to be enthusiastic to work, learn and contribute to the team effort.

You will help us with the following challenges:
▪ Answering the phone to our IT Business Customers, creating IT Support tickets and distributing them to our Technical team.

▪ General administration tasks including data input, word processing, filing and photocopying.

▪ Taking meeting minutes, both during internal meetings as well as at customer facing meetings, and ensuring that all tasks are followed up in time.

▪ Supporting our Quality Management System (QMS) by ensuring document control and keeping documents up-to-date.

▪ Looking after our Social Media platforms.

▪ Supporting our Office Manager in accounting tasks.

▪ Creating customer presentations and formulating regular customer announcements.

▪ KPI monitoring.

You must bring the following qualities, skills and knowledge with you:
▪ Reliable and trustworthy

▪ Confident communicator, happy to engage with stakeholders at all levels

▪ Ability and drive to work independently and to deadlines

▪ Excellent organisational skills

▪ Great attention to detail

▪ Good team player

▪ Self-motivated with desire to learn and progress

▪ Stress resilient

▪ Good computer skills - proficient in Microsoft 365

▪ Bookkeeping/accounting experience preferred but not essential

▪ Enthusiastic, taking pride and ownership in your work

**Benefits**:
▪ 100% Working as a Team

▪ Loyalty holiday increase

▪ A business who cares about its employees

Small print:
▪ You need a UK driver licence to visit our lovely customers all around the country

▪ We are a tight-knit team and as such we stick together, we help each other and we laugh at each other

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£22,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stourbridge: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: 202305-AA-I



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