Information and Benefits Support Worker

6 months ago

Blackpool, United Kingdom Blackpool Carers Centre Full time

**ABOUT US**

Blackpool Carers Centre is the single point of access for unpaid family carers living in Blackpool. We provide emotional and practical support to carers from the age of five years old. We know that in order to improve the life of a carer, whatever their age, it is important to also work with their family too. We get alongside families to build on their positives, taking the lead from them to promote their own well-being and quality of life running alongside their caring role.

Blackpool Carers’ Centre exists to make a better life for carers. We celebrate difference, creating an environment that encourages our staff and service users to flourish. We recruit the very best staff from a wide range of backgrounds, ensuring that carers and their families benefit from our diverse skills and expertise whilst also delivering our core values of **passion**, **quality** and **respect.**

Our talented and dedicated staff come to work to make a difference. They are driven by wanting the best for carers and families, delivering a quality service and they are passionate about the work that they do. Joining the team is about more than ‘just a job’.

We expect an assertive approach to keeping children, young people and adults safe and

applicants to this post will need to demonstrate an understanding of and commitment to

best safeguarding practice.

**JOB DESCRIPTION**

**Job title**

Information and Benefits Support Worker

**Pay Scale**

£23,000 pa (pro rata)

**Hours**

37.5 hours per week (part time hours considered)

**Holidays**

25 days plus Bank Holidays (pro rata)

**Reporting to**

Adult Carers’ Director

**Aims of the post**

To offer support to unpaid carers in Blackpool around their welfare rights, housing, social care, Lasting Power of Attorney, energy and benefits.

**JOB PURPOSE**

The post holder will provide specialist support to carers and their families to maximise income, navigate services and resolve benefits queries for clients aged 18 years and above across Blackpool.

**KEY TASKS & RESPONSIBILITIES**
- Provide specialist support to assist with welfare rights, housing, social care and benefits according to the needs for carers and the people that they cared for. This includes support with claiming entitlements and resolving queries.
- Provide support around carers and their families through the process for Lasting Power of Attorney.
- To carry out support via telephone, home visits, office appointments and outreach appointments as appropriate.
- Provide generalist advice or signposting to a range of services such as social care, housing options and local services to clients in the spirit of offering a holistic support service.
- To act on behalf of and with permission of the carer/cared for, including correspondence, completing forms and seeking information from third parties.
- To manage own caseload and appointments with mínimal supervision.
- To work in close partnership with BCC workers and other external agencies that provide information and advice.
- To develop and maintain effective relationships with carers/cared for, whilst demonstrating our core values of passion, quality and respect at all times.
- To adhere to the rules of confidentiality and the Data Protection Act dealing with sensitive personal information.

**Recording and Monitoring**:

- To maintain excellent administration and recording on our Harlequin Database system. This includes ensuring that all client interactions are recorded, dealt with and progressed in a timely, satisfactory, professional manner.
- To ensure that all outcomes are entered into the database.
- To be able to provide case records, statistics and reports as required in order to prepare and complete relevant monitoring returns and reports required for funders. This will include the provision of data and other information relating to our delivery of the service.
- To be responsible for own administration, including producing all correspondence associated with the role.

**Specialist Knowledge**:

- Remain up to date with relevant welfare rights legislation and wider social welfare information at a specialist level, as well as developing a detailed knowledge about local services, social care and housing options.
- Keep abreast of training needs to ensure high quality advice and support.
- Understand the needs of disadvantaged groups and the difficulties that they face in accessing information, advice and support.
- Respond in a timely, professional and non-judgemental way to safeguarding disclosures or allegations.

**OTHER DUTIES**
- To work effectively with BCC colleagues regarding external communications.
- Deliver training to staff, partner organisations and carers if required.
- Attend events, awareness raising opportunities and fundraising activities as required.
- Contribute to the co-ordination, training and support of volunteers and students within BCC. Work closely with volunteers and students
- To have full regard for equal op

  • Support Worker

    6 months ago

    Blackpool, United Kingdom Allerton Care and Support Ltd Full time

    Job description **We are hiring for Support Workers!** **Allerton Care & Support** Allerton is an integrated social care, housing, and development company, working so that everyone can live the life they choose in a home they love. We pride ourselves on quality, person-centred care, and outcomes and have helped many hundreds of people get the best out of...

  • Support Worker

    6 months ago

    Blackpool, United Kingdom Allerton Care and Support Ltd Full time

    Job description **We are hiring for Support Workers!** **Allerton Care & Support** Allerton is an integrated social care, housing, and development company, working so that everyone can live the life they choose in a home they love. We pride ourselves on quality, person-centred care, and outcomes and have helped many hundreds of people get the best out of...

  • Support Worker Supported Living

    6 months ago

    Blackpool, United Kingdom Allerton Care and Support Ltd Full time

    Job description **We are hiring for Support Workers! **Must have full UK driving licence and access to own vehicle** **Allerton Care & Support** Allerton is an integrated social care, housing, and development company, working so that everyone can live the life they choose in a home they love. We pride ourselves on quality, person-centred care, and...

  • Support Worker Supported Living

    6 months ago

    Blackpool, United Kingdom Allerton Care and Support Ltd Full time

    Job description **We are hiring for Support Workers! **Must have full UK driving licence and access to own vehicle** **Allerton Care & Support** Allerton is an integrated social care, housing, and development company, working so that everyone can live the life they choose in a home they love. We pride ourselves on quality, person-centred care, and...

  • Senior Support Worker

    6 months ago

    Blackpool, United Kingdom Creative Support Full time

    We are recruiting a Senior Support Worker for our supported living and outreach service in Blackpool which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs. We are looking for an experienced carer to help lead a team of staff and provide care and support to individuals at...

  • Senior Support Worker

    1 month ago

    blackpool, United Kingdom Creative Support Full time

    We are recruiting a Senior Support Worker for our supported living and outreach service in Blackpool which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs.We are looking for an experienced carer to help lead a team of staff and provide care and support to individuals at our...

  • Support Worker

    4 months ago

    Blackpool, United Kingdom Creative Support Full time

    Creative Support is looking for warm, reliable and proactive Support Worker to join our friendly staff team in Blackpool, Lancashire. Here we provide quality care and support for service users with learning disabilities. At our vibrant service no two days will be the same as you support our service users to enjoy life to the fullest. This could include...

  • Senior Support Worker

    2 days ago

    blackpool, United Kingdom Creative Support Full time

    We are recruiting a Senior Support Worker for our supported living and outreach service in Blackpool which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs.We are looking for an experienced carer to help lead a team of staff and provide care and support to individuals at our...

  • Support Services Worker

    19 hours ago

    Blackpool, Blackpool, United Kingdom Creative Support Full time

    Are you looking for a challenging and rewarding role in care? Creative Support is seeking a Relief Support Worker to join our team in Blackpool, Lancashire. The successful candidate will provide high-quality care and support to individuals with learning disabilities, autism, and epilepsy.This is a varied role that requires a proactive and reliable individual...

  • Senior Support Worker

    4 days ago

    Blackpool, United Kingdom Creative Support Full time

    We are recruiting a Senior Support Worker for our supported living and outreach service in Blackpool which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs.We are looking for an experienced carer to help lead a team of staff and provide care and support to individuals at our...

  • Senior Support Worker

    3 days ago

    Blackpool, United Kingdom Creative Support Full time

    We are recruiting a Senior Support Worker for our supported living and outreach service in Blackpool which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs.We are looking for an experienced carer to help lead a team of staff and provide care and support to individuals at our...

  • Support Worker

    15 hours ago

    Blackpool, Blackpool, United Kingdom Creative Support Full time

    **Job Title:** Support Worker - Diverse RoleWe are seeking a Support Worker - Diverse Role to join our team in Blackpool, Lancashire. This role involves providing support to individuals with learning disabilities, autism, and epilepsy.The ideal candidate will have a flexible approach, a positive attitude, and the ability to work independently. The role...

  • Relief Support Worker

    13 hours ago

    Blackpool, United Kingdom Creative Support Full time £12

    Are you looking for a diverse role that is fun, stimulating and rewarding every day? Creative Support is looking for warm, reliable and proactive Relief Support Workers to join our friendly staff team in Blackpool, Lancashire. Here we provide quality care and support for service users with support needs that may include: learning disabilities, autism,...

  • Senior Support Worker

    1 month ago

    Blackpool, Lancashire, United Kingdom Creative Support Full time

    We are recruiting a Senior Support Worker for our supported living and outreach service in Blackpool which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs. We are looking for an experienced carer to help lead a team of staff and provide care and support to individuals at...

  • Creative Support | Senior Support Worker

    6 days ago

    Blackpool, Lancashire, United Kingdom Creative Support Full time

    We are recruiting a Senior Support Worker for our supported living and outreach service in Blackpool which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs. We are looking for an experienced carer to help lead a team of staff and provide care and support to individuals at...

  • Relief Care Worker

    18 hours ago

    Blackpool, Blackpool, United Kingdom Creative Support Full time

    Do you want to make a difference in people's lives? Creative Support is seeking a Relief Support Worker to join our team in Blackpool, Lancashire. As a Relief Support Worker, you will provide high-quality care and support to individuals with learning disabilities, autism, and epilepsy.This is a rewarding role that requires a proactive and reliable individual...

  • Senior Support Worker

    2 months ago

    Blackpool, Lancashire, United Kingdom Creative Support Full time

    We are recruiting a Senior Support Worker for our supported living and outreach service in Blackpool which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs.We are looking for an experienced carer to help lead a team of staff and provide care and support to individuals at our...

  • Relief Support Worker

    2 months ago

    Blackpool, Lancashire, United Kingdom Creative Support Full time

    Are you looking for a diverse role that is fun, stimulating and rewarding every day?Creative Support is looking for warm, reliable and proactive Relief Support Workers to join our friendly staff team in Blackpool, Lancashire. Here we provide quality care and support for service users with support needs that may include: learning disabilities, autism,...

  • Relief Support Worker

    2 months ago

    Blackpool, United Kingdom Creative Support Careers Full time

    Are you looking for a diverse role that is fun, stimulating and rewarding every day? Creative Support is looking for warm, reliable and proactive Relief Support Workers to join our friendly staff team in Blackpool, Lancashire. Here we provide quality care and support for service users with support needs that may include: learning disabilities, autism,...

  • Youth Support Worker

    7 months ago

    Blackpool, United Kingdom Care and Community ltd Full time

    **Youth Support Worker** **Blackpool** **£10.42 per hour** Care & Community Ltd are currently recruiting Youth Support Workers to help 16-18-year-olds embrace their independence and develop key life skills after leaving the care system in a supportive, nurturing environment. As we provide 24/7 support to our young people, we are looking for flexible...