Weekend Front of House Assistant
6 months ago
**About us**:
At Groves, we are not just about plants and flowers - we are about creating
memorable experiences for our customers. Our bustling restaurant, Ivy House is a hub of
activity, offering delicious meals and a warm atmosphere amidst the greenery.
We are currently seeking an enthusiastic individual to join our front of house
team on weekends.
**Position Overview**:
As a member of our front of house team, you'll be the face of our restaurant,
providing exceptional service to our customers. From greeting guests with a
smile to ensuring their dining experience is nothing short of delightful, you'll
play a vital role in creating a welcoming atmosphere that keeps our customers
coming back.
Key Responsibilities:
- Greet and seat guests with a friendly and welcoming demeanor.
- Take food and beverage orders accurately and efficiently using our
- electronic system.
- Deliver orders to tables and ensure that guests have everything they
- need throughout their meal.
- Assist with clearing and resetting tables to maintain a clean and
- organised dining area.
- Collaborate with kitchen staff and other team members to ensure
- smooth service.
- Handle payments and process transactions accurately.
- Provide knowledgeable recommendations about our menu offerings and any specials, advising on allergy information as required.
- Address any customer concerns or inquiries in a professional and timely manner.
Experience of working in a catering environment would be useful but not essential. There will be an opportunity to increase your hours to help cover holidays, sickness and special events.
**Job Type**: Part-time
Pay: £8.22-£12.53 per hour
Expected hours: 15 per week
**Benefits**:
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- Every weekend
Work Location: In person
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