Customer Relationship Executive
6 days ago
Benefits include:
- Bi-annual company bonuses and incentives,
- 25 days annual leave,
- Award-winning workplace culture,
- Private healthcare
- Private dental,
- Hybrid working - 3 days office, 2 days remote
- Flexible hours, working 8 hours per day between 8.30am-5pm Monday-Friday
Key duties will involve:
- Day to day support of key client relationships, setting up projects and handling a range of queries
- Offering solutions to clients as well as new ideas to ensure accounts always have the correct products and services
- Creating a partnership with business customers to deliver a successful outcome to all existing accounts
- Ensuring retention of key client accounts through excellent customer account management
- Passing any leads to the sales team in order to support existing customer account growth
- Liaising with a range of internal departments to ensure the smooth running of each account
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