Seafreight Import Operator

4 weeks ago


Ipswich, United Kingdom Phoenix Recruitment Services Ltd Full time

**Seafreight Import Operator**

**It is essential that you must have worked for a UK Freight Forwarder previously doing Sea Freight Imports from start to finish to be considered for this role**

A Freight Forwarder is a company that arranges to pick up or deliver goods on instructions of a shipper or a consignee from or to a point by various necessary conveyances and common carriers. Freight forwarders arrange for the movement of goods from one point to another within the country or outside. They use any form of transport, including the sea, rail, air, or road. The shipment may belong to an individual or a corporation.

Experience using CNS and Destin8 are essential

Experience in using Cargowise is beneficial

Location: The role can be based in our London Office (E11) or Ipswich office (IP6).

**Salary**: 28k to 32K pa depending on previous experience

Hybrid role with 3 days a week in the office and 2 days working from home

The working hours are 8:30 to 17:00 with 1 hour lunch

**About the Role**:
Are you looking for a new challenge working for an Award-Winning Logistics company offering genuine opportunities for career progression? We have a fantastic opportunity for a Seafreight Import Operator to join the import team. You will be responsible for handling the import sea freight shipments from origin to destination whilst delivering first in class customer care.

Our client is an internationally recognised, multi award-winning Logistics Company who combine the best-in class technology and people to be a leading independent freight management and supply chain solutions provider, simplifying international trade and adding value to our clients.

**Key duties and responsibilities**:

- Controlling clients’ import Seafreight shipments from origin to destination (FCL’s and LCL’s)
- Liaising with clients, overseas partners, and suppliers to arrange quick dispatch of cargo
- Effectively using the CargoWise system to create and manage shipments within agreed upon KPI’s
- Maintaining data quality in CargoWise with a focus on providing clients with accurate date within our innovative visibility platform
- Ensuring all documents and customs clearance information are received and updated in a timely manner
- Arranging import customs clearance in line with the company AEO procedures
- Proactively planning and arranging deliveries as per client requirements
- Problem solving and escalating any issues with arrival of goods which may lead to issues with customer deliveries.
- Ensuring clients are served in line with their Standard Operating Procedures (SOP)
- Dealing with client invoicing/job in a timely and accurate manner
- Building relationships with customers in order to add value to the clients and maximise business opportunities

**Experience & Qualities Required**:

- 2 years previous import sea freight experience within a freight forwarding company is essential
- Excellent interpersonal and communications with the ability to deliver best in class customer service.
- Quick learner with the ability to prioritise workload, meet tight deadlines and maintain focus
- Excellent problem-solving skills with the ability to successfully manage and find solutions for complex and unexpected situations
- Knowledge of customs procedures and customs tariff would be an advantage

**What’s on Offer**:

- Work for the industry’s Employer of the Year
- Competitive remuneration package.
- Innovative and agile working environment where opinions and fresh ideas are valued and encouraged.
- Award Winning staff development program offering genuine career development opportunities.
- Staff Loyalty schemes (Health Care Plan, Enhanced holiday scheme, Cycle to work scheme, Weekly yoga, mentoring scheme, Going the extra miles award, Gym Discounts, Experience days discounts etc)
- You’ll work with an internationally diverse, sociable, dynamic team with a clear vision and strategy.
- Hybrid working model with flexibility to work from home

**Equal Opportunities**

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£32,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Ipswich, Suffolk: reliably commute or plan to relocate before starting work (required)

Application question(s):

- It is essential that you must have worked for a UK Freight Forwarder previously for a minimum of 2 years doing Sea Freight Imports from start to finish to be considered for this role

**Experience**:

- UK Seafreight Import: 2 years (required)

Work authorisation:

- United Kingdom (required)

Shift availability:

- Day shift (required)

Work Location: In person

Reference ID: Phoenix200


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