Import & Export Customs Administrator

3 months ago

Ipswich, United Kingdom Simarco International Full time

Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.

At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.

We are currently seeking an experienced import and export customs administrator to join the team at PFS, Ipswich.

**Position**:
**The main purpose of the role and associated responsibilities / duties include but are not limited to -**
- Work as part of a team reporting to a Team Leader, Supervisor or Customs Department Manager.
- Signing of documents under a Power of Attorney on behalf of clients.
- Recognise client commercial invoice(s) and packing list(s) extracting data as necessary to complete import CDS declarations and export CHIEF declarations.
- Liaising with importers and internal operational colleagues to obtain mandatory information for the preparation of import entries.
- Aiding clients on the classification of goods and their importance.
- Entering details onto specialised Customs software including CDS, CNS, Destin8, NCTS, NES etc.
- Allocating the correct licences depending on type of goods being imported.
- Application of duty refunds and tariff reclassification as appropriate and will assist with any appeals that may arise.
- Be fully conversant with import Customs regulations, whilst keeping up to date with changes as they occur.
- Inform customers on import restrictions, tariff systems, insurance requirements and all other Customs related matters.
- Preparation and/or handling of necessary import documentation, including T-documents, EUR1’s, Certificates of Origin (CofO), CHED’s, COI’s and other cargo control documents, as well as discharge process of T-documents etc.
- Liaise with Port Health or Customs officials in areas such as document checks, goods quarantine etc.
- Ensuring the highest standards of customer service, ensuring customs entries are completed on time.
- Customs compliance within the team.
- Data accuracy in filling in details of the consignments.

**Hours of Work**

Monday - Friday

09:00 - 17:30

1 hour lucnh break per day

**Requirements**:
**Skills & Experience**

Essential
- Excellent communication skills and customer service skills.
- Ability to operate Microsoft packages and learn new systems easily.
- Ability to operate software that is standard within the industry.
- Numerical and analytical skills, paying attention to detail.
- Self-motivating and be able to organise your work effectively and maintain records.
- Excellent administration skills.
- Recognised pass rate for GCSE in Maths and English.
- Although you will work as part of a team, you need to be self-motivating and be able to organise your work effectively and maintain records.
- Work in a fast-paced environment ensuring clearance processes are completed in a complaint and timely manner.

Desirable
- Demonstrate experience within an operational Customs environment, managing International Logistics Customs documentation.
- Demonstrate experience of managing HMRC obligations around Impot & Export Customs.
- Recognised academic qualifications within the Customs Industry would be advantageous.
- Have a basic understanding of ETSF warehouse processes.
- Educated to A-Level / Degree level desired but not essential.
- Customer focused, both internally with colleagues and externally with clients
- Complex problem solving and the ability to engage critical thinking skills will be required as well as the ability to actively listen and interpret concisely.

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