Training Coordinator

2 weeks ago


Farnham, United Kingdom Corrodere Full time

**JOB DESCRIPTION**

**Corrodere Academy Training Coordinator**

**Responsible to**:Lucy Pavia - Commercial Director (direct line)

**Responsible for**:Corrodere Academy Course Administration

**ESSENTIAL**

1. Accuracy and attention to detail

2. Computer literate (Outlook, Excel, Word, Databases)

3. Good telephone manner

4. Well organised

5. Ability to prioritise and work under pressure

6. Math and English qualifications

**KEY OBJECTIVES**

1. Administer student registrations and provide support to students, trainers, authors and affiliates

2. Administration of online course material via bespoke websites and online proctoring service
- Provide ongoing student support (course enquiries, online access, assignment queries etc.)
- Close communication with Accounts Dept. to ensure course fees are paid promptly
- Schedule and administer all online assessments
- Update student correspondence according to course changes
- Travel and accommodation co-ordination
- Issue certificates and ID cards to successful students
- Liaise with authors on student queries and assessment results
- Take payments via credit card as necessary
- Coordinate with training centres / trainer on classroom courses and assessment arrangements in UK and overseas, including verifying invigilator details as required
- Liaison with Account Managers / Operations Manager / Directors

**Day-to-Day / Weekly Tasks**
- User registrations
- Welcome letters
- Update ACT CRM system with payments
- Ticket requests and certificates
- Assessment bookings including Questionmark and Zoom links
- Set up users and schedules on Questionmark
- Review Questionmark recordings & download papers and reports
- Update exam results on ACT
- Send ICorr student information
- Produce AMPP/SSPC certificates and ID cards
- Add renewal dates to ACT
- Send student exam notifications and certificates/cards
- Keep Team Up calendar updated with bookings, send student reminders and reschedule any assessment/training dates with low attendance
- Process new companies, produce certificates, add to website map etc.
- Marking multiple choice exam papers from any classroom assessments

**Monthly / Annual**
- ICorr charges o Monthly reports o Quarterly reports
- SSPC Directory updates
- ASFP charges for invoices (annual)
- Issue Train the trainer / Supervisor certificates and cards once course complete
- Get new exam dates from David and add to calendar and online.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Farnham: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Administrative: 2 years (required)

Work Location: In person


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