Health and Wellbeing Worker

2 weeks ago

Blackpool, United Kingdom Newton Drive Health Centre Full time

**Job Title**:Health and Wellbeing Worker - Working with Diabetic and Obese Patients

**Reports to**:Clinical Lead

**Hours**:24 hours +

**Salary**:£25 000 - £30 000 depending on experience and/or Qualifications

**Job Summary, Experience and Qualifications**:
The purpose of this role is to support patients on the surgery’s diabetic and obesity registers to develop the knowledge, skills and confidence to manage their own health and wellbeing.

You will use health coaching; wellbeing conversations and behaviour change skills to empower people to make positive lifestyle changes. The role will take a holistic approach that helps increases people’s ability to access community support and self-management education.
- Community Health and Wellbeing worker
- Dietician
- Fitness instructor
- Life Coach
- Counsellor
- Social Prescriber

**Responsibilities**:

- Manage and prioritise the surgery’s diabetic and obesity caseload, in accordance with the health and wellbeing needs of the population through taking an approach that is non-judgemental, based on strong communication and negotiation skills, while considering the whole person when addressing existing issues.
- Provide personalised support to individuals, their families, and carers to support them to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and live independently through:

- Coaching and motivating patients through multiple sessions to identify their needs, set goals, and supporting patients to achieve their personalised health and care plan objectives.
- Providing interventions such as self-management education and peer support.
- Supporting patients to establish and attain goals that are important to the patient.
- Supporting personal choice and positive risk taking while ensuring that patients understand the accountability of their own actions and decisions, thus encouraging the proactive prevention of further illnesses.
- Working in partnership with the social prescribing service to connect patients to community-based activities which support them to take increased control of their health and wellbeing
- Increasing patient motivation to self-manage and adopt healthy behaviours.
- Where required and as appropriate, refer people onwards to other health professionals within the PCN.
- Utilise existing IT and MDT channels to screen patients, with an aim to identify those that would benefit most from health coaching.
- Establish strong working relationships with GPs and practice teams and work collaboratively with other Health and Wellbeing Coaches, Mental Health Practitioners, Care Coordinators and Social Prescribers, supporting each other, respecting each other’s views and meeting regularly as a team.
- Act as a champion for health coaching as a part of the PCN’s personalised care offer for patients and organisations.
- Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner.

**Key Tasks**:

- Identifying patients who have frequently not attended routine reviews of their diabetes and may need further support.
- Running audits and reports to identify key areas of improvement
- Meet people on a one-to-one or group consultation basis, by phone, video conference or face-to-face.
- Give people time to tell their stories and focus on ‘what matters to me’.
- Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices.
- Work from a strength-based approach focusing on a person’s assets.
- Use a structured framework/model approach to coach individuals across a series of sessions to identify what’s important to them; set personal goals and appropriate steps; build skills and confidence to achieve goals; and use problem-solving to work through challenges.
- Work with the principles of self-management to actively support:

- Shared decision making with healthcare professionals.
- Effective engagement with personalised health and care plans.
- Proactive engagement with self-management education and peer support.
- Proactive engagement with social prescribing, connecting people to community-based activities which support their health and wellbeing.
- Proactive engagement with individually sourced activities and support.
- Access to a care-coordinator and/or a personal health budget, where needed.
- Helping people to understand their activation level when engaging with their health and wellbeing.
- Work sensitively with people, their families and carers to gather key information, enabling tracking of the impact of health and wellbeing coaching on their health and wellbeing.
- Encourage people, their families and carers to provide feedback and to share their stories about the impact of health coachi

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