Bed Management Support Team Administrator

3 weeks ago

Bury, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
Due to recent restructure within Site Management team, we have a 37.5 hour post available to support our site/bed managers. This is to provide administrative support to the Site Management teams at Bury Care Organisation 7 days a week on a rostered basis with a 1-3 weekend working.

The Role includes setting up and maintaining an efficient office, ensuring materials and resources are reproduced in a timely manner and efficiently organised to enable maximum clinical contact time for clinical site Managers/Bed Managers.

**Main duties of the job**:
To provide administrative and secretarial support which enables the team to operate efficiently and effectively in the delivery of the patient slow across the organisation.

1.To support the Team in the completion of any required reports/assessments (i.e. typing and formatting of documents)

2.To arrange meetings and maintain diaries highlighting diary conflicts as required

3.To manage, maintain and adapt information databases

4.To maintain an ordered and organised office environment

5.To utilise exemplary IT skills.

6.To maintain competence around new IT developments/tools

7.To ensure a friendly and welcoming point of contact to service users and other professionals, giving prompt attention to their requests, directing enquiries and signposting as appropriate.

8.To deal with information in a tactful, sensitive and strictly confidential manner, showing empathy and judgement, in liaison with appropriate professionals as required.

9.To liaise with administrative staff within the Trust and other trusts around GM and also the Local Authority's

10.To develop and maintain excellent working relationships with colleagues.

11.Organises own workload effectively, ensuring a good use of time to support an efficient and timely service is delivered to children young people and families by the wider team.

12.To contribute to effective communications with patients, relatives and members of the Team

**Working for our organisation**:
Bury Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. Rated as ‘outstanding’ by the Care Quality Commission, our Fairfield site delivers innovative patient-centred care, and boasts an award winning Stroke centre and Heart Care unit. Supported by our community services in Bury, a mix of professionals from health, social and voluntary sectors, Bury exemplifies the benefits of a joined up approach to health and social care.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- RSA Level 3 or equivalent within administration ECDL or equivalent

**Desirable criteria**:

- Degree/further education in administration

**Experience**:
**Essential criteria**:

- Has worked collaboratively across teams, agencies, and organisational boundaries
- Previous experience of working within a Team environment
- Clinical data inputting
- Experience of undertaking a full range of administrative and clerical duties
- Development and maintenance of spread-sheets and databases/Microsoft packages

**Desirable criteria**:

- Previous experience of ordering stock and non-stock items through requisition and procurement.

**Skills and Knowledge**:
**Essential criteria**:

- Excellent Report writing skills
- Excellent written verbal and communication skills with the ability to demonstrate fluency, clarity and effectiveness
- Advanced Computer literacy skills
- Ability to problem solve
- Ability to prioritise and meet deadlines and manage a challenging workload with minimum supervision
- Be able to work on own initiative
- Understanding of safeguarding

**Role specific requirements**:
**Essential criteria**:

- The ability to work flexibly in accordance with service needs
- Ability to travel independently throughout the Trust.

**COVID-19 Vaccination Information**
- __________________________________________

**Employer certification / accreditation badges**:
**Applicant requirements**:

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