Receptionist/administrative Assistant
4 weeks ago
We are looking for a receptionist who has a passion for customer service, is confident, able to communicate well, and interested in front-of-house and becoming part of the Reflections team.
You will also have the opportunity to study towards a **Business Administration Level 3 **apprenticeship with Next Level. They will support you with regular skills and knowledge workshops, 1-2-1 tutoring and regular employment reviews and feedback.
**What will the apprentice be doing?**
- To work to and promote the Reflections company values at all times
- Excellent and professional telephone manner
- Managing a busy switchboard, taking, and distributing messages when appropriate
- Meeting and greeting all learners, clients and visitors to Reflections Training Academy with a friendly and proficient persona
- The booking and allocation of client appointments for all learners and maintaining the ‘Model Database’
- Recording, reporting and tracking learner attendance, producing statistics where required
- Maintenance of our learner database
- Providing support to COVID guidelines when visitors enter the building
- Booking of travel arrangements as and when required
- Cashing up responsibilities
- Full administrative support to Training Personnel
- Being helpful and informative to learners throughout their programme
- The monitoring and ordering of stationary as and when required
- Communication to employers over learner attendance
- Update promotional client information as and when required, to work alongside the marketing team
- As and when required to support the sampling of the learners journey and audit trail
**The following skills and experience are required**:
- Highly presentable with excellent customer service and communication skills
- Ability to prioritise a varied workload, adhering to all deadlines
- Developed PC skills with abasic understanding of Word and Excel
- Ability to be Private and Confidential
**The following skills and experience will be an advantage**:
- Good organisational and time management skills
- Knowledge of working with appointments
**Job Types**: Full-time, Apprenticeship
**Salary**: From £12,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bristol: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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