Emergency Services Call Handler

3 weeks ago

Bridgend, United Kingdom South Wales Police Full time

**Job Title**:Public Service Centre (PSC) Operator

**Location**:HQ, Bridgend

**Salary**: £23,100 per annum basic during initial training. On commencement of shift working rising to £27,720 and annual increments rising to £33,228 which includes 20% shift allowance. In addition claimable enhancements for weekend working

**Job type**: Full Time, Permanently.

South Wales Police brings together thousands of people with the same aim - to keep South Wales safe. We work 24 hours a day, seven days a week, across an area of about 800 square miles from Swansea to Merthyr Tydfil to our capital city, Cardiff. It's a job but where no two days are the same - and it offers a variety of fulfilling and exciting career opportunities.

**The role**:
Responsive round the clock, the Public Service Centre (PSC) is at the very heart of our work and operations.

It handles all incoming emergency and non-emergency telephone calls from the public, so the work is both rewarding and essential to safeguarding the communities of South Wales. The PSC takes over 2000 calls a day and no two calls are ever quite the same, including serious crime, sudden deaths, traffic collisions and missing vulnerable persons.

This full-time position will offer you the exciting opportunity to work within our dynamic Public Service Centre. We will build upon your skills and abilities and teach you to respond to emergency and non-emergency calls in the best possible way and deliver a quality service to the communities of South Wales.

This is a challenging job where we require unique resilient individuals that can work under pressure, prioritise workloads and use their initiative, whilst managing sensitive and sometimes distressing calls. Individuals need to have an understanding of the importance to provide a good quality and prompt service to customers. In return, you will have an immensely satisfying job where you are making a significant contribution to safeguarding the communities of South Wales.

**Application criteria

  • Claims Handler

    4 days ago

    Bridgend, Bridgend, United Kingdom Smart Solutions Recruitment Full time

    Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales. To be considered for this role youll need at least 3-years experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered). Prior experience is...

  • Claims Handler

    4 days ago

    Bridgend, Bridgend, United Kingdom Smart Solutions Recruitment Full time

    Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales. To be considered for this role youll need at least 3-years experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered). Prior experience is...

  • Insurance Claims Handler

    4 days ago

    Bridgend, Bridgend, United Kingdom Smart Solutions Recruitment Full time

    Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales. To be considered for this role youll need at least 3-years experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered). Prior experience is...

  • Insurance Claims Handler

    4 days ago

    Bridgend, Bridgend, United Kingdom Smart Solutions Recruitment Full time

    Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales. To be considered for this role youll need at least 3-years experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered). Prior experience is...

  • Insurance Claims Handler

    3 weeks ago

    Bridgend, United Kingdom Engage Recruitment Full time

    **Engage Recruitment** are pleased to be recruiting for a leading international insurance group based in Bridgend. We are looking for an **experienced** **Claims Handler **to join the team! **Are you looking at a long term career path and to work for a company that truly value their staff?** **Job Role** The role is to manage the designated Employers' and...

  • Insurance Claims Handler

    4 days ago

    Bridgend, Bridgend, United Kingdom Smart Solutions Recruitment Full time

    Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales. To be considered for this role youll need at least 3-years experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered). Prior experience is...

  • Claims Handler

    1 day ago

    Pencoed, Bridgend, United Kingdom Smart Solutions Recruitment Full time

    Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales. To be considered for this role you’ll need at least 3-years’ experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered). Prior experience...

  • Claims Handler

    2 days ago

    Pencoed, Bridgend, United Kingdom Smart Solutions Recruitment Full time

    Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales. To be considered for this role you'll need at least 3-years' experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered). Prior experience is...

  • Liability Claims Handler

    2 days ago

    Pencoed, Bridgend, United Kingdom Smart Solutions Recruitment Full time

    Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales. To be considered for this role you'll need at least 3-years' experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered). Prior...

  • Liability Claims Handler

    1 day ago

    Pencoed, Bridgend, United Kingdom Smart Solutions Recruitment Full time

    Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales. To be considered for this role you’ll need at least 3-years’ experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered). Prior experience...

  • Technical Service

    2 weeks ago

    Bridgend, Bridgend, United Kingdom Flotek Full time

    Technical Customer Service Engineer Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused on our...

  • Technical Service

    4 days ago

    Bridgend, Bridgend, United Kingdom Flotek Full time

    Technical Customer Service Engineer Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused on our crucial...

  • Automotive Service Advisor

    12 hours ago

    Bridgend, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Bridgend** Experienced Service Advisor - Main Dealership As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities for internal promotions are...

  • Technical Customer Service Engineer

    6 days ago

    Bridgend, Bridgend, United Kingdom Flotek Full time

    Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the...

  • Technical Customer Service Engineer

    4 days ago

    Bridgend, Bridgend, United Kingdom Flotek Full time

    Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the...

  • Technical Customer Service Engineer

    4 days ago

    Bridgend, Bridgend, United Kingdom Flotek Full time

    Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across...

  • Customer Service Advisor

    3 weeks ago

    Bridgend, United Kingdom Jennifer Griffiths Recruitment and Training Ltd Full time

    My client is a well established Finance company based in Bridgend. They are looking for a customer service assistant to make phone calls to dealers and finance companies. Keeping the flow of calls going whilst they are looking to recruit staff. Previous customer service experience is essential. Temps will be given the opportunity to go permanent if...

  • Facilities Technician

    3 days ago

    Bridgend, United Kingdom Adecco Full time

    **ADECCO** are recruiting for a **Facilities Technician** for their client based in **Bridgend**. **£24-27k Neg DOE** **Full-Time - Permanent** **Excellent benefits** An excellent opportunity to join an established and growing manufacturing company! This role will be part of a small Facilities Team, which delivers critical Maintenance Services across...

  • Technical Customer Service Engineer

    1 week ago

    Bridgend, Bridgend, United Kingdom BluetownOnline Ltd Full time

    Job Title: Technical Customer Service Engineer Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our...

  • Technical Customer Service Engineer

    4 days ago

    Bridgend, Bridgend, United Kingdom Flotek Full time

    Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations...