Key Accounts Administrator

3 weeks ago

Nottingham, United Kingdom Search Consultancy Full time

**Key Account Administrator**
**Nottingham**
**£19,000-£22,000 + Bonus scheme, Competitive benefits package.**

A perfect opportunity for an experienced administrator to join a market leading organisation, based in Nottingham. This client has a established, strong reputation for outstanding technical excellence, innovation and integrity over the last 20 years with an extensive, blue chip customer base across the UK, encompassing multiple industries.

**What they are looking for**:
An enthusiastic and dynamic administrator is sought to work within the key account team, who provide planned and reactive integrated building services maintenance.

**What you'll do**:

- Responsible for the day to day service delivery for key account clients.
- Processing works from enquiry to after sales care.
- Assisting the specialist services management team.
- Coordinating incoming customer requests in a timely manner.
- Programming reactive and planned works.
- Administration duties.
- Delegating work to engineers and sub-contractors, and managing their workload, output, diary management and ensuring they have the equipment required to carry out their tasks.

**What you'll need**:

- Customer service experience within an office environment. Ideally within the facilities or security industry.
- Passion for delivering excellent customer service.
- Ability to form relationships with clients.
- Organisational skills: Ability to prioritise workloads and adapt to ensure the business runs smoothly.
- Proactive, logical and methodical with a 'can-do' attitude and willingness to learn.

**What you'll get**:

- Competitive salary dependent on experience between £19,000-£24,000 per annum.
- Company bonus paid at the directors discretion based on the performance of the business and the individual, approximately 8%.
- Competitive benefits package.
- Monday-Friday: 9am-5pm.

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