Civtech Challenge Support Officer
3 weeks ago
Overview:
This role sits within the CivTech team, part of the wider Scottish Government Digital Directorate. CivTech’s mission is to drive daring and innovation in the public sector by collaboratively solving challenges that make people’s lives better - and in doing so create generations of sustainable, high growth businesses.
CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen.
CivTech’s approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better.
As a Challenge Support Officer you will support the CivTech team in the delivery of key aspects and activities of the programme.
The primary base will be in Codebase, Argyle House, 3 lady Lawson Street, Edinburgh, EH3 9DR however there will be opportunity for hybrid working.
**Responsibilities**:
- Support the CivTech team in the delivery of a variety of key aspects and activities of the programme.
- Monitoring and coordinating queries and responses from the central team inbox.
- Assisting and managing effective record management of programme related documentation, in addition to maintaining workflow process and tracking records.
- Collating and distributing programme related information, documentation and activities to internal and external stakeholders and participants.
- Organising and scheduling internal and external meetings as well as supporting the coordination and smooth running of a variety of events such as live Q&A Sessions, interviews, welcome sessions and workshops.
- Support the Challenge Managers in drafting agendas and related papers, recording meeting minutes and note taking.
**Competencies**
Information Management
Communication and Engagement
Teamwork
Self-Awareness
Customer Service
Essential Criteria & Qualifications:
No specific qualification required.
**Essential Criteria**
- 1. Strong organisational skills, with a proven ability to work flexibly to meet unforeseen and changing demands to deliver to agreed timescales and deadlines.
- 2. Excellent IT skills including extensive experience of using Word, Excel, Outlook.
- 3. Excellent verbal and written communication skills to facilitate effective collaboration with a range of internal and external stakeholders to help ensure team goals are met.
- 4. Ability to work well as part of a team as well as independently with minimum supervision to achieve objectives.
**Additional Information**
For further information on this vacancy please download and review the “Person Specification” which you will find below.Person_Specification_Band_A_Updated_9.9.22_PDF- **The Scottish Government is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via**
**As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.**
**Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.
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