Emea Services Technical
7 months ago
**What you’ll do**:
As part of the EMEA Service Operations team, reporting to the EMEA Service Operations Manager, the **EMEA Services Technical and Training Lead**, will lead the EMEA Field Services Technical and Training standardization across a diverse product range on behalf the Electrical Services Business unit.
This individual will lead the co-ordination and alignment of all our Field Service Engineers Standard Work practices, Method statements and Training requirements across the region as well as technical support responsibilities to our key customers in Line with our Global Product Lines (GPL) Strategy.
The main location for the role is Helsinki (Finland) although alternative EMEA locations with large cluster service units (Sweden, Norway, UK & Ireland, France, Netherlands or Germany) can be considered.
**Technical Responsibilities**:
- Standardize the design and produce FSE Standard operating procedures (SOP) for all new and existing products.
- Own the communication with all necessary departments to provide high quality technical information, including SOPs and service management of Field Service Bulletins (FSBs)
- Maintain direct links with Center of Excellence and main plants (Helsinki, Germany, US) and act as focal point for all technical exchange with Manufacturing, Engineering and Support at these facilities.
**Training Responsibilities**:
- Lead and Deploy Training Strategy for the for the product range supported by the Services Business Unit.
- Liaise with Product Line teams to ensure the trainings are delivered in alignment with EMEA Operations Technical and Training requirements.
- Create a process to certify Training Centers and trainers across EMEA.
- Plan the “train the trainer” program.
- Create the EMEA training plan and approach, needs assessment, documentation and training delivery.
**Qualifications**:
- Bachelor’s degree in Electrical Engineering or Business operations preferred or proven industry experience
- 5+ years within a regional operations role
- Experience in electrical / mechanical, Utilities, Data Centers, or equivalent industries
- Critical Power Systems / Life Safety Systems / e-mobility/ energy Storage and/ or electrical product technical background,
**Skills**:
- Strong communication and interpersonal skills able to represent EMEA Services at various levels within the region
- Ability to influence change in people and processes
- Proactive mind-set with desire for clear accountability and ownership
- Fluent in English
- +/- 25% travel time involved
-
HR Director Emea
6 days ago
Slough, United Kingdom Page Group Full timeThis will be the first HR Director for EMEA to support our client's plans to establish HR best practice as a key foundation for this growth. This business has grown year on year and continues to grow and scale up its operations globally but significantly across EMEA where there are a range of acquisitions planned. **Client Details** Our client operates...
-
Contract Support Specialist
2 days ago
Slough, United Kingdom CBRE Enterprise EMEA Full timeJob SummaryCBRE Enterprise EMEA is seeking a highly skilled Contract Support Coordinator to provide technical assistance and support for basic issues related to software applications. The ideal candidate will possess excellent problem-solving skills, the ability to work independently, and strong communication skills.Key Responsibilities:Provide technical...
-
Technical Services Expert
21 hours ago
Slough, Slough, United Kingdom Eaton Full timeJob SummaryWe are seeking an experienced IT Support Technician to join our EMEA Operations team. In this role, you will be responsible for providing technical oversight to battery service activities performed in the services cluster. You will work closely with the Country Service Units to set up processes ensuring battery service activities are delivered...
-
Software Application Assistant
2 days ago
Slough, United Kingdom CBRE Enterprise EMEA Full timeJob DescriptionCBRE Enterprise EMEA seeks a motivated Contract Support Coordinator to provide exceptional customer service and technical support for our clients. As a key member of our team, you will be responsible for troubleshooting and resolving basic software application issues, documenting incidents, and escalating complex problems to senior...
-
Technical Service Specialist
1 week ago
Slough, Slough, United Kingdom Rise Technical Recruitment Full timeAs a Technical Service Specialist at Rise Technical Recruitment, you will have the opportunity to work with a leading manufacturer who offers full product training and a great work-life balance. This role is ideal for a Service Engineer from a multi-skilled background looking for long-term job security.About the RoleThe successful candidate will be...
-
Technical Service Specialist
3 weeks ago
Slough, Slough, United Kingdom Rise Technical Recruitment Full timeRise Technical Recruitment is seeking a Technical Service Specialist to join their team. This role offers a competitive salary of £50,000 - £60,000 per annum.In this autonomous position, you will work in a mobile environment covering the south of England. Your primary responsibility will be to complete service and maintenance tasks on battery powered...
-
Technical Battery Specialist
3 weeks ago
Slough, Slough, United Kingdom Eaton Full timeJob DescriptionWe are seeking an experienced Battery Services Technical Specialist to join our EMEA Services Central Operations Team.This role will provide oversight to battery service activities performed in the services cluster, ensuring they meet Eaton's expectations and regulatory requirements.
-
Director Sales Engineering EMEA
3 weeks ago
Slough, Slough, United Kingdom Skyhigh Security Full timeJob Overview:You will lead the EMEA Sales Engineering organization in direct alignment with our Go-To-Market strategy. You will provide market and customer intelligence to our Products organization and drive technical excellence, solution outcomes, and enablement to our customers and Channel partners.This role requires a hands-on leader who can inspire and...
-
Senior Director
4 weeks ago
Slough, United Kingdom Page Group Full timeThis role has full oversight of EMEA Operational Quality, leading the full EMEA Quality team and ensuring continious improvement across compliance and personnel.The succesful applicant will form a key part of the senior leadership team, and will be expected to deliver against organisational goals with regards Quality Operations, and the global Quality...
-
Technical Service Specialist
3 weeks ago
Slough, Slough, United Kingdom Rise Technical Recruitment Full timeCompany Overview:">">Rise Technical Recruitment is a leading provider of technical recruitment services, specializing in the placement of skilled professionals in various industries.">">Salary: £36,000 - £39,000 per annum, plus specialist training and benefits.">Job Description:">We are seeking an experienced Service Engineer to join our team as a Field...
-
Facilities Service Manager
3 weeks ago
Slough, Slough, United Kingdom NTT Global Data Centers EMEA UK Full timeN TT Global Data Centers EMEA UK is committed to delivering exceptional service to our customers. As a key member of our team, you will play a critical role in ensuring the smooth operation of our data centers.We are seeking an experienced Facilities Service Manager to lead our facilities team. The successful candidate will have a proven track record of...
-
Director, Sales Engineering – Emea
1 month ago
Slough, United Kingdom Skyhigh Security Full timeSlough, Wiltshire, United Kingdom Job ID: JR0034846 APPLY NOW Job Title: Director, Sales Engineering – EMEA About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry.Our mission is to protect the world's data, and because of this, we live and breathe security.We value learning at our core,...
-
Director, Sales Engineering
3 weeks ago
Slough, United Kingdom Skyhigh Security Full timeSlough, Wiltshire, United Kingdom Job ID: JR0034846 Job Title: Director, Sales Engineering – EMEA About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry.Our mission is to protect the world's data, and because of this, we live and breathe security.We value learning at our core, underpinned...
-
Senior Director
4 weeks ago
Slough, United Kingdom Michael Page (Uk) Full timeOur client is leading the way in its therapeutic area, with an evolving pipeline.This opportunity provides a wide remit across EMEA Quality Operations.About Our Client Our client is a global pharmaceutical manufacturer, with operations mainly in EMEA and NA. This business has experienced good growth in its sector and leads the efforts in its specific...
-
Senior EMEA Quality Operations Manager
1 week ago
Slough, Slough, United Kingdom Michael Page (UK) Full timeAbout the RoleWe are seeking a Senior EMEA Quality Operations Manager to join our team at Michael Page (UK). This is an exciting opportunity to take on full leadership responsibility of EMEA Quality team and drive continuous improvement across CMO Quality Network.Job DescriptionOwnership of EMEA Quality Operations, ensuring compliance with regulatory...
-
Senior Director
4 weeks ago
Slough, United Kingdom Michael Page (UK) Full timeOur client is leading the way in its therapeutic area, with an evolving pipeline.This opportunity provides a wide remit across EMEA Quality Operations.About Our ClientOur client is a global pharmaceutical manufacturer, with operations mainly in EMEA and NA. This business has experienced good growth in its sector and leads the efforts in its specific...
-
Emea Content Specialist
6 days ago
Slough, United Kingdom Canon Europe Full time**Job Purpose and Summary What we ask** As our dedicated content specialist - EMEA Customer Services, you will support our team with the following: **Content Management and Creation -**Our services and support team require quick access to high quality content and you will be responsible for managing our content lifecycle activities. Once this has been...
-
Director, Sales Engineering – EMEA
4 weeks ago
Slough, United Kingdom Skyhigh Security Full timeSlough, Wiltshire, United KingdomJob ID: JR0034846APPLY NOWJob Title:Director, Sales Engineering – EMEAAbout Skyhigh Security:Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core,...
-
Director, Sales Engineering
3 weeks ago
Slough, United Kingdom Skyhigh Security Full timeSlough, Wiltshire, United Kingdom Job ID: JR0034846 Job Title: Director, Sales Engineering – EMEA About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core,...
-
Director Sales Engineering
4 weeks ago
Slough, Berkshire, United Kingdom Skyhigh Security Full timeDirector, Sales Engineering – EMEA About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. Since 2011, organizations have trusted us to provide them with a complete, market-leading security...