Customer Service Advisor

2 weeks ago


Alcester, United Kingdom Local Motor ServicesPractical Van Hire Full time

As a Service Advisor, you will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair. You are the main point of contact for all customer communication while the vehicle is in our workshop for either service, repair or MOT. You will have excellent communication and organizational skills in order to deal with customers face to face or over the phone.

As a Service Advisor, you are quick to identify the needs of the customers and opportunities to upsell. As well as the service desk, you will also be responsible for booking out hire vans/cars to customers. This involves checking vehicles over, driving licence checks, inputting customer details.

To provide an outstanding level of customer care, ensuring the highest standards of satisfaction at all times. Book service and repair work, always ensuring workshop and parts availability. To keep customers fully informed of progress and advise of extra work needed To raise an invoice and take payments of completed jobs.

Service advisors act as a liaison between the customer and the mechanic working on their vehicle. This role requires a deal of product knowledge, good communication skills, selling skills, and customer service skills.

You will need to have a valid UK drivers’ licence.

The working hours for this position are 8am to 5pm Monday to Friday, with Saturday mornings 9:00 to 14.00pm on a rota basis.

We also have used car sales on site and in quietier periods we would expect you to help in this department.

If you feel this role is for you, then we would love to hear from you today

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Alcester, B50 4JN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 10/07/2023



  • Alcester, United Kingdom Helping Hands Full time

    Location: AlcesterSince 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England...


  • Alcester, United Kingdom Helping Hands Home Care Full time

    Location: Support Office (Alcester) *** Helping Hands has been established for over 30 years and throughout that time the Accounts Receivable Team has grown and developed and is a key function within the business. To contribute to and exceed upon future growth we are recruiting for an assistant at our support office in Alcester. This role will - Ensuring...


  • Alcester, United Kingdom Royal Shakespeare Company Full time

    **Do you enjoy meeting new people? Do you want to work in a creative environment? Are you a team player who thrives on delivering excellent customer service? Have you considered a role at the RSC?** The RSC is looking for enthusiastic, friendly, and efficient individuals to join our exclusive catering team, working in **our** iconic Rooftop Restaurant in...

  • Helpdesk Coordinator

    4 weeks ago


    Alcester, United Kingdom Three Maintenance Services Ltd Full time

    Three Maintenance Services Limited are a premier commercial property maintenance company, providing nationwide facility management services to many of the UK’s largest blue-chip. Due to increased business, we are looking for a Helpdesk Coordinator to join their expanding team. **The Role**: As a Helpdesk Coordinator, you are very much the ‘face' of the...

  • Sales Administrator

    2 weeks ago


    Alcester, United Kingdom Pertemps Bond Full time

    My client is a leading provider of ECU remapping and car tuning services and are looking for a detail-orientated and organised Sales Administrator to join their team. The Sales Administrator will play a crucial role in supporting the sales team and ensuring smooth operations within the sales department.  Sales Administrator Bidford Upon-Avon£12.50 per...


  • Alcester, United Kingdom Midfurn Furniture Superstore Full time

    Due to an exciting and imminent expansion, we are recruiting for a full time (permanent) Administrator to support our vibrant and fast paced business. Established over 37 years ago, we are a family run, luxury furniture store located in Alcester, Warwickshire. **What does the role involve?** We are looking to recruit an Administrator to assist with the...


  • Alcester, United Kingdom Page Personnel Full time

    The Credit Control Administrator is responsible for supporting the accounting and finance department in the health-care industry. The position requires a diligent individual with a keen eye for detail and an understanding of financial and administrative processes. Client Details Our client is a prominent figure in the health-care industry, with a sizeable...


  • Alcester, United Kingdom Caremark Full time

    **Location**: Alcester **Salary**: £9.52 to £12.41 per hour **Hours**: Full-Time, Part-Time or Weekends Only You would be responsible for meeting the support requirements of our customers, in a way that respects the individual and promotes their independence. You would be expected to travel to the customer’s home and assist them with daily tasks as...


  • Alcester, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    As a retail security officer, you will be working in a well-known retail store, providing safety and security to both staff and visitors alike, as well as acting as a visual deterrent to help prevent/minimise stock loss. This store is a well-known supermarket,containing various items such as food, alcohol, and other high value stocks such as meat, all of...


  • Alcester, United Kingdom Page Personnel Full time

    The Credit Control Administrator is responsible for supporting the accounting and finance department in the health-care industry. The position requires a diligent individual with a keen eye for detail and an understanding of financial and administrative processes. Client DetailsOur client is a prominent figure in the health-care industry, with a sizeable...

  • Event Security

    7 days ago


    Alcester, United Kingdom Magister Events Full time

    Magister Events are hiring security officers to join us for an event at Ragley Hall in Alcaster on April 30th. We are looking for enthusiastic, professional, and customer-service oriented security officers to join our existing team. **The initial hire is for a one day event on April 30th. The shift will be a minimum of 12 hours.** **Requirements**: - Able...


  • Alcester, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    As a retail security officer, you will be working in a well-known retail store, providing safety and security to both staff and visitors alike, as well as acting as a visual deterrent to help prevent/minimise stock loss. You will be monitoring various stocksuch as food, drink, and clothing. You will be representing BardWood and our client, providing a...


  • Alcester, United Kingdom APN Recruitment Ltd Full time

    **Sales Propose Co-ordinator** **Alcester** Our clients are looking for a Sales Proposer coordinator. A face paced and motivated environment. Immediate start based in Birmingham city centre. **Duties include**: - All company activities related to sales, proposals, follow ups and order processing. - Representing company in customer facing meetings and...

  • Maintenance Person

    4 weeks ago


    Alcester, United Kingdom McDonald's Limited Full time

    McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us a...


  • Alcester, United Kingdom Owen Daniels Consultancy Full time

    Are you an experienced Quality Systems Engineer with a background in Aerospace? Are you enthused by developing and ensuring compliance to aerospace quality standards? If so, we are supporting an environmentally focused, pioneering aerospace and power generation manufacturer with their search for an experienced and knowledgeable individual who will ensure...


  • Alcester, United Kingdom Owen Daniels Consultancy Full time

    Are you an experienced Quality Systems Engineer with a background in Aerospace? Are you enthused by developing and ensuring compliance to aerospace quality standards? If so, we are supporting an environmentally focused, pioneering aerospace and power generation manufacturer with their search for an experienced and knowledgeable individual who will ensure...

  • Transferee Officers

    4 weeks ago


    Alcester, United Kingdom Warwickshire Police Full time

    Role type- Transferee Campaign- Contract Type- Permanent- Department- N/A- Location- Alcester, Atherstone, Barford, Bedworth, Coleshill, Greys, Kenilworth, Leamington JC, Leamington Spa, Leek Wootton, Nuneaton, Rugby, Shipston, Southam, Stratford, Warwick, Warwickshire, Rugby- Rank- Constable- Is this a Politically Restricted role?- No- Grade/scale-...

  • Client Manager

    1 week ago


    Alcester, United Kingdom Lawes Consulting Group Full time

    Purpose of role:Ready to make your application Please do read through the description at least once before clicking on Apply.Our client seeks to hire an experienced Account Manager to join their specialist High Net Worth team. This team is known for its dynamic, supportive, and experienced members who prioritise delivering excellent client service. As a High...

  • Senior .NET Developer

    3 weeks ago


    Alcester, Warwickshire, United Kingdom Heat Recruitment Full time

    Senior .NET Developer / C# / .NET / Developer / Dotnet Developer / PermanentScroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.Location - WarwickshirePermanentCalling all Senior .NET Developers; are you looking for a new challenge? Do you have over 6 years' commercial experience? I am...


  • Alcester, United Kingdom Arden Personnel Full time

    A temporary position for 6 months, working 18 hours per week (flexible hours) has arisen with our client in Alcester. **The Data Entry Administrator's day to day duties are as follows**: - Data entry of details within the organisation - Creating certificates - Other general admin duties **The Successful Data Entry Administrator must have the following...