Customer Service Apprentice

3 weeks ago


Sheffield, United Kingdom Realise Full time

As an apprentice you will start by completing some of the simpler tasks, but with training and guidance you will be supported to learn more complex practice business admin reception functions.

Dealing with patients at front desk and over the telephone - booking appointments
Processing incoming documentation
Dealing with queries arising from telephone calls
Liaising with a variety of clinical staff
Training Provided

Your full role and responsibilities will be set out by your employer. Primary Care will provide you with all of the on the job training you need to upskill in your role, and your 20% off the job learning will be incorporated as part of your working day. If successful, you will complete a Customer Service apprenticeship standard delivered through Primary care's dedicated training provider, Realise. Also includes: -Customer service level 2 -Functional Skills (maths, English and ICT) if required -Employment Rights and Responsibilities (ERR) -Personal Learning and Thinking Skills (PLTS)
Personal Qualities

Approachable
Sensitive
Self motivated

Entry Requirements and Qualifications

Must
hold 5 GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated
grades are accepted

Other Information

onsite parking
DBS required (enhanced)
Good transport links - train/bus route nearby
Reference
249181
Wages
6.40 per hour
Hours
37.50 p/w
Location
Darnall, Sheffield
Posted
4/23/2024 4:06:00 PM
Status
New Vacancy
Sector
Customer Service
Employer
Realise



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