Customer Service

**Who are we?**: First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and the newly launched Lumo). We operate all types of passenger railways - intercity, commuter, regional and...

**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

**Who are we?** - **First Customer Contact**is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...

**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises Great Western Railway, South Western Railway, Avanti West Coast and our open access operators Hull Trains & Lumo. We operate all types of passenger railways - intercity, commuter, regional and sleeper services. We are...

**Are you passionate about delivering excellent customer service? Are you looking for a new role where you can utilise your skills?** **The Role** As one of our Customer Service Advisors specialising in customer contact via multiple channels, you will provide verbal and written support to customers' within agreed time scales and in an appropriate...

**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

**The Role** - Are you passionate about delivering excellent customer service?_ We are looking for enthusiastic individuals to join our established team of** Passenger Assist & Refunds**! You would be responsible for positively engaging with our customers, providing exceptional customer service. Building strong rapport with passengers, empathising and...

Are you looking for a new and exciting role in customer service?_ **What is the role?** As a Passenger Assist customer service advisor at First Customer Contact you will be the first point of contact to our passengers who require additional assistance on their journeys. You will be dealing with passenger contact through predominantly inbound calls to...

**_Role: Contact Centre Customer Support Advisor_** **_ Location: Sheffield, S60 5BD_** **_ Hours: 40 hours per week. Working any 5 days out of 7 on a rota basis which will includes evenings (until 8pm) and weekends _** **_Example rotas, for a full time advisor, set out below: _** - Monday - 9am-6pm_ - Tuesday - 9am-6pm_ - Wednesday - 11am-8pm_ - Thursday...

Temp Customer Service - Sheffield £10.13 per hour Are you looking to start a career in customer service? If you said yes, then this is the perfect job for you! We're looking for Customer Service Advisors for one of our well-known clients in Sheffield. You don't need any call centre experience, just a great telephone manner, confidence and a positive...

Responsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...

Responsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...

Responsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...

Responsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...

BENEFITS: Immediate start, flexible hours, full training **What can you expect day to day?** As a Sales and Customer Service Representative, you will be fun, engaging and have a can-do attitude. We are looking for confident and target-driven individuals to join our vibrant team in providing excellent customer service. You don't need to have extensive...

YesssPromotions is a direct sales and marketing company, partnered with Infinite Sales Solutions, based in Sheffield city centre specialising in client outreach and representation. Are you looking for a role with endless progression & travel opportunity? Looking for a change from your current role? The role - meeting and speaking with customer’s in field...

**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and the newly launched Lumo). We operate all types of passenger railways - intercity, commuter, regional and...

Finance Assistant **About the job** You will support the Finance Manager with billing and credit control, purchasing from suppliers, maintaining the periodic postings to the SAP accounting system, and inputting forecast data on P&L, balance sheet and cashflow into our Business Planning and Consolidation software. There will also be an opportunity to assist...