Customer Service Coordinator
1 month ago
**_New Build Customer Service Administrator_** required to join a growing and established housing developer. The role offers a mix of hybrid and site-based working with 2 days at the client's office, 2 days from home, and 1 day on site.Hours of work will be Monday - Thursday, 8.00am - 5.30pm and Fridays 8.00am - 4.00pm. The salary on offer is £30,000 per annum.
The **_New Build Customer Service Administrator_** will cover all sites across Essex however must be flexible to occasionally travel to Erith in Kent.
**_Duties:_**
- Breakdown issues reported into specific defects
- Produce relevant remedial work instructions
- Keep purchasers regularly updated regarding the progress of individual issues
- Deal with all administrative functions as directed by other team members
- Liaising with clients on a daily basis booking in technicians and subcontractors in what is a heavily telephone orientated position this person must be able to work under pressure.
**_Benefits:_**
- £30,000 per annum
- On-site parking
- 25 days holiday plus bank holidays
- Private healthcare
- Pension
**_Experience required:_**
- Previous new build customer service experience
- Ability to multi-task and remain calm under pressure
- Excellent communication skills, both verbal and written
- Good eye for detail
- Excellent empathy and professionalism but also able to be assertive
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