Maintenance and Service Assistant

2 months ago

Nottingham, United Kingdom Batfast Cricket Centres Ltd Full time

Direct Employment - No Recruitment Agencies.

Introduction

BatFast is a leader in global sports technology. Founded in 2016 to increase participation in sports worldwide.

We use data, augmented reality technology, machine learning and robotics to re-engineer how sports are played. We use technology to change the game. With data and patented technology, we’ve made sports more accessible for beginners and aspiring professionals alike - whether you're here to play, complete or improve.

We currently innovate, design, develop and build multisports simulators for training and entertainment industries. We have a great pipeline of products and features we are working on over the next few years.. There will be many aspects of the business to get involved in within our highly dynamic, passionate and ever-growing team.

The roles induction will involve shadowing of installations, maintenance and assembly work to gain a sound knowledge of the product and its mechanics. As well as thorough training you will be provided with all the tools training and support you need to succeed.

Long term responsibilities would include
- Performing regular maintenance visits to clients nationwide - client liaison, maintaining standards and all relevant record keeping (Transport means will be provided along with expenses)
- Delivering planned service schedule on products nationwide
- Responding to maintenance and service call outs as required
- General product assembly at our Nottingham base - lead on inhouse mechanical assembly and quality control
- General warehouse and inventory duties within our Nottingham base
- Key part of installation team, to carry out Global installations
- Ensure technical issues (during installation, assembly and operation) are flagged and fed back to the engineering team for a timely resolution.
- Overnight stay away from home will be required (for client installation, maintenance and service call out) - with expenses and accommodation provided.

Personal Profile
- Organised with a high attention to detail.
- Innovative thinking, good communication skills to put forward ideas.
- Willingness to learn and develop.
- Personable - happy to interact with clients.
- Pride in your work.
- Experience and interest in mechanical systems.
- Flexible to work some unsociable hours/locations.
- Approachable - happy to help attitude.

Skills Profile
- Mechanical build and general tool skills - Essential.
- Good general IT skills - Essential
- Ability to follow standard operating procedures to build electro/mechanical assemblies - Essential.
- Willingness to fix problems - Essential.
- Full Clean Driving Licence - Essential.
- Experience in reading mechanical drawings - Essential.
- Ability to perform minor electrical diagnostics (training will be provided) - Desirable

**Why work for BatFast?**

BatFast is a company growing at a rapid speed and is a thriving innovative environment. Even though we are still a small company, we offer great perks for being part of the BatFast team.

Flexible Working
- We trust you to work enough hours to do your job well, at times that suit you, your team and BatFast
- If you are normally office based, you can still work from home occasionally - as long as you are able to do your job from home, have a good internet connection with a quiet space that allows you to do your best work

Health & Wellbeing
- We offer Private Health insurance for all employees
- Our Employee Assistance Programme offers a 24/7 confidential helpline for health, finances, bereavement and much more
- We also provide paid sick leave for both physical and mental health

Learning
- We will discuss with you how best to invest in your personal development and provide a range of training opportunities

Pension Scheme
- We’ll automatically enrol you into our pension scheme with Nest
- We offer a 3% employer contribution
- You’ll need to pay 5% and you can opt to pay more for the tax benefits
- You can also choose to opt out if you prefer not to have a pension.

Family
- We provide paid maternity, paternity and adoption or shared parental leave, if you have been with us for at least 13 weeks

Community
- We host regular company-wide socials
- Smaller team lunches and other social get-togethers are also held
- Attendance is 100% optional

Commuting
- We’re a member of the cycle to work scheme
- We also offer an electric car scheme which is available through salary sacrifice

Reward and Recognition
- We recognise our team successes through MVP Awards every month and other awards throughout the year
- We know personal and professional milestones are important and will celebrate these with you
- We also reward our staff with Batfast Merch to celebrate your Work Anniversaries

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday

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