Customer Service/administration

2 weeks ago


Leicester, United Kingdom Capital Hair and Beauty Full time

We are looking to hire customer service administrators to join our friendly team with an **immediate **start, to help cover our peak demand period. The role is initially a temporary contract of 4 to 6 months, however there is potential for this role become permanent.

**Who we are**
Capital hair and beauty are the UK's largest independent hair and beauty wholesaler. This role will be for our College Services department, who are responsible for supplying colleges and academies with all of the products needed to deliver there courses, including student starter kits, manufactured on site, with over 30,000 kits supplied each year.

**What you'll do**
You will work alongside our friendly team to provide a high quality service to our customers, as well as general administration work such as order processing. The tasks you will be doing include:

- Order entry / Sales order processing, processing high volumes of orders
- Liaising with other departments to ensure customer issues are resolved
- Liaising with couriers to track customer deliveries and resolve issues

**What we're looking for**
- Friendly team players, who can deliver the highest possible service levels to our customers
- Highly organised and able to handle large volumes of orders and customer enquiries
- Have the ability to use initiative and work independently, whilst knowing when to involve senior managers
- Have a good level of computer skills
- Preferably experience within a similar role

**Hours and pay**
- The role is initially a 4 month temporary contact to cover our busy period. However, it is likely that this could be changed to a permanent contract for the successful applicant(s).
- Starting pay is £9.53 per hour
- Working hours are 9am to 5pm Monday to Friday
- Overtime options available

**Job Type**: Temporary contract
Contract length: 4 months

**Salary**: £9.53 per hour

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Leicester, Leicestershire: reliably commute or plan to relocate before starting work (required)



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