A&e Patient Catering Ward Host

3 weeks ago

Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

A&E Patient Catering Host Monday - Sunday

We have vacancies for Patient Catering Hosts to join our patient catering team within our busy A&E department.

This is a 5 out of 7 day working varied shifts. Enhancements and Overtime available.

To provide high standards of both food and customer services to patients in accordance to best care practices.

Duties will include providing catering services throughout the day, including beverages whilst ensuring the ward and kitchen environments are kept to an acceptable level of cleanliness.

As a patient catering host you will help to enhance our patient well-being and their experience in the hospital.

Working closely with other hospital staff you will be expected to deliver a great level of customer service to all patients, visitors and staff.

Ensuring a high quality food and beverage service is provided (Provision of meals and hot or cold beverages).

To communicate with Patients and visitors over their food choices and issues with the service that is being delivered in a tactful and courteous manner.

To maintain a pleasant customer focussed manner at all times.

Carry out cleaning duties and maintain hygiene levels to ensure Food Hygiene Legislation, Environmental Health Officer requirements and Hazard Analysis Critical Control Point Procedures are conformed to and maintained.

To ensure all Codes of Practice for Food Safety, Health & Safety, Infection prevention, COSHH and HACCP are adhered to.

To monitor levels of food waste and report back to the Patient Catering Supervisors/ Co-ordinators.

To report maintenance defects and problems immediately to the Patient Catering Supervisors / Team Co-ordinators.

Security of all Trust property when on duty, in accordance with Departmental Policy.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

You will be responsible for providing an efficient food and beverage service to patients on wards ensuring that food and beverages meets patients medical, dietary and cultural needs.

You will help to prepare the service areas with the necessary equipment, such as crockery, and condiments. In addition, you will be responsible, maintaining a high standard of hygiene and food handling, whilst ensuring all food served to patients is easily accessible.

Full uniform, on the job training and full Trust induction will be given so experience although desired is not essential.

Ensuring a high quality food and beverage service is provided (Provision of meals and hot or cold beverages). Ensure correct storage, labelling and rotation of chilled produce is followed and relevant temperature monitoring is undertaken. To maintain food quality and service at all times and to action any defects immediately and proactively.

To maintain a pleasant customer focussed manner at all times.

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